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for information and research on Contact Center Solutions technology and deployment strategies.Contact Center Solutions White Papers
NextIO Enters into Agreement with Avnet Technology Solutions07/27/2009
GDCM Releases nlyte 5.1 Data Center Performance Management Suite07/27/2009
Netarx Provides Management Services to Global Access Point Data Centers07/22/2009
Sitel Positive About Future in Challenging Economy03/04/2009
IPCC Market Finishes 2008 Strong, Expects Slower Growth in 200901/05/2009
InsideView Wins Beagle Research Group's 2008 WizKid Award04/15/2008
Study Shows Chinese Consumers Positive Attitude Toward Contact Centers01/30/2008
Weekly Live Demo Events
Contact Center Solutions News
Outsourcery: Outsourcery announces Nokia as their 1st Strategic Partner in their 'InPartnership' Programme09/02/2010
Outsourcery announces Nokia as their 1st Strategic Partner in their 'InPartnership' Programme; Outsourcery and Nokia initiate the move towards OCS ready smartphones.09/02/2010
Corporate Social Responsibility Weekly Recap (August 25 - September 1, 2010)09/02/2010
ADTECH, CPX Interactive, Expedia, Selligent, TripAdvisor & ValueClick Join IAB Europe09/02/2010
ININ Recent Press Releases
Contact Center Solutions Featured Articles
Motorola Launches EDGE Service Assurance Software Suite09/02/2010
Tracer from OAISYS Wins Two Awards by TMC's Customer Interaction Solutions Magazine09/01/2010
Sage ACT! 2011 Enables SMBs to Work Smarter, Not Harder09/01/2010
TRG Customer Solutions Opens a New Contact Center Facility08/31/2010
Interactive Intelligence Wins TMC Labs Innovation Award for its Business Process Automation Solution08/31/2010
Collections Marketing Center Inc Announces FlexCollect's Version 3.508/31/2010
Consumers Want On-Device Customer Care: Nuance08/31/2010
Attunity Stream 5.3 Achieves Certified Integration with SAP BusinessObjects Solutions08/30/2010
Convergys Awarded Patent for Computerized Processing, Billing08/30/2010
General Motors Approves Recertification for both Autobase and AVV08/30/2010
Tigerpaw Unveils Interactive User Community08/27/2010
Air2Web Partners with SAS to Provide New Level of Mobile Marketing and CRM08/26/2010
Pitney Bowes Business Insight Extends Country Coverage for Geocoding Module08/26/2010
Contact Centre Featured Articles
GSA and HTNG Team up to Integrate Customer Information09/02/2010
Interactive Intelligence Bags TMC Labs' Unified Communications Innovation Award09/01/2010
CosmoCom, Eason Tech Introduce Call Centre Solution for Finance and Telecom Sectors08/31/2010
Teleperformance Completes the Acquisition of beCogent in the United Kingdom08/31/2010
Nucleus Software Announces New Campus in Jaipur08/30/2010
Pegasystems' SmartBPM Solution Ranks Highest In Two Categories in Recent Forrester Report08/27/2010
Media Square's Loss is Tallan's Gain08/25/2010
myDIALS Announces Performance Module for Marketing08/25/2010
PAC International Opts for CargoSmart's Private Label Solutions08/25/2010
Effortel Provides MVNE Services to Samatel MVNO08/24/2010
Cybage Extends Its Global Footprints with New Office in U.K.08/20/2010
Tallan, Microsoft Business Systems Dynamics Join to Develop Microsoft Sharepoint Systems08/19/2010
TMC Honors RingCube vDesk with an Award08/19/2010
Reuters Market Light Implements Integrated Sage CRM And Sage Accpac ERP Solution08/19/2010
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