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ININ Recent Press Releases
Contact Center Solutions Featured Articles
ScanSource to Acquire Distributor Algol Europe11/06/2009
PSCU Financial Services Launches New iPhone, iPod Touch Apps11/06/2009
NetApp Uses Altus vSearch to Conduct Virtual Sales Training Event11/06/2009
Qwest Communications Named Market Leader for Ethernet Services11/06/2009
ING Australia Set to Implement Verint's Impact 360 Workforce Optimization Suite11/05/2009
North American Financial Sector Outsourcing Expands, Global Outsourcing Market Drops: Everest11/04/2009
Frost and Sullivan Survey Reveals Contact Centers' 2010 Plans11/04/2009
ethosIQ Teams up with Genesys11/04/2009
Wireless Innovation Joins Trellia Networks Partner Program11/03/2009
Purple Heart Services, Concenex Train Disabled Veterans11/03/2009
AT&T Business Solutions Reached Out to SMBs in Q311/03/2009
Make Lead Scoring Transparent: TARGUSinfo11/02/2009
17th Annual MVP Quality Award Open for Nominations11/02/2009
Contact Centre Featured Articles
Verizon FiOS Updates In-Home Agent for Users10/22/2009
Convergys Named Recognized Innovator by Technology Service and Support Associations10/22/2009
BCA Invests in Customer Call Centre Expansion10/20/2009
Interop Technologies Launches SCOPE Device Management System10/15/2009
Keeping Customers Loyal: The Human Side of Doing Business10/13/2009
Panviva Presents Free Webinar on Improving First Contact Resolution in Contact Centers10/12/2009
Ignify Launches Enhanced Contact Center Platform10/08/2009
Noble Systems Celebrates 20 Years of Success in Contact Center Industry10/08/2009
Contact Centers to Face Challenges Once Recessions Ends, Says CCA10/06/2009
inContact's to Collaborate with Salesforce.com for Claims Industry10/06/2009
GHA Improves Customer Service with NTL:Telewest Business10/05/2009
Aspect UC Applications for Contact Center Leverage VMware10/02/2009
Callmedia Intros New Application to Enable Facebook Integration with the Contact Centre09/29/2009
Frost & Sullivan Awards Teleperformance with the 2009 EMEA Award for Market Leadership09/29/2009
Weekly Live Demo Events
Contact Center Solutions WhitePapers
NextIO Enters into Agreement with Avnet Technology Solutions07/27/2009
GDCM Releases nlyte 5.1 Data Center Performance Management Suite07/27/2009
Netarx Provides Management Services to Global Access Point Data Centers07/22/2009
Sitel Positive About Future in Challenging Economy03/04/2009
IPCC Market Finishes 2008 Strong, Expects Slower Growth in 200901/05/2009
InsideView Wins Beagle Research Group's 2008 WizKid Award04/15/2008
Study Shows Chinese Consumers Positive Attitude Toward Contact Centers01/30/2008