INDUSTRY NEWS

Microsoft Dynamics 365 with Analytics Returns $21.31 Per Dollar Invested

03/19/2019

ERA Real Estate Launches IVR Enhancement To TextERA Platform

03/19/2019

Purely CRM Implements Microsoft Dynamics 365 CRM Solution for Dupuis Langen

03/19/2019

APIs for Protocol Simulation and Conformance Testing & Regression Testing

03/19/2019

Finally...Real Advice to Help Any Business Up-Level Its Customer Experience

03/19/2019

Idealliance Acknowledges Industry Leader from GrayHair Software in 2019 Annual Awards

03/19/2019

New JotForm and HubSpot Integration Sends Form Data to CRM

03/19/2019

ON Services Opens Phoenix Operation, Expanding Footprint

03/19/2019

Microsoft Takes Home 2019 Best of Enterprise Connect Overall Award for Microsoft Teams, Marking Its Second Win in a Row

03/19/2019

Search Discovery Expands Machine Learning and Artificial Intelligence Service Offerings with Acquisition of Peachtree AI

03/19/2019

Aurea Launches Unlimited Software Model to Help Businesses Accelerate Digital Transformation

03/19/2019

Silver Peak Expands North American Distribution Agreement with SYNNEX Corporation

03/19/2019

Windstream Enterprise Resale enhances contact center services to OfficeSuite UC® White Label

03/19/2019

Thanx Teams up with Olo to Provide Integrated Digital Ordering and Actionable Cross-channel Marketing for Restaurants

03/19/2019

Sharpen Technologies Introduces Agent Experience Score to Re-Define Contact Center Performance Metrics

03/19/2019

SessionM Buttresses 100% YOY Growth with Major Investments in Delivery Resources

03/19/2019

ACD/Labs Launches Katalyst D2D to Automate High Throughput Experimentation through a Single Web-Based Interface at Pittcon 2019

03/19/2019

Hapag-Lloyd to Rollout XVELA Carrier and Terminal Collaboration Services

03/19/2019

Calabrio Releases Its Latest Analytics-Fueled Customer Experience Intelligence Suite

03/19/2019

Priority Software Expands Presence in Europe, Acquires Belgium-based ERP Software and Services Provider, OPTIMIZE GROUP

03/19/2019

Smart Edge Applauded by Frost & Sullivan for its Multi-access Edge Computing Platform that Enables Reliable Access to Enterprise Applications at the Edge

03/19/2019

Upstream Works Software and TTEC Expand Partnership across Europe

03/19/2019

Vonage Launches Number Programmability

03/19/2019

Oracle Helps Marketers Make Every Customer Feel Special

03/19/2019

IntelePeer's Atmosphere® CPaaS Drives Increased Customer Engagement and Revenue for Unimed Brand, Chamonix

03/19/2019

Oracle Expands Slack Partnership with Customer Experience Integrations

03/19/2019

Oracle Helps Sales Teams Master the New Science of Sales

03/19/2019

Mobivity Selected to Drive Sales and Frequency at Kahala Brands-Owned Blimpie Restaurants

03/19/2019

Five9 Spring Release 2019 Introduces New Capabilities for the Intelligent Contact Center

03/19/2019

More Customers Choose Avaya Cloud Solutions To Create Enhanced Customer Experiences, Drive Business Growth and Reduce Costs

03/19/2019

Selligent and Servion Global Solutions Announce Partnership to Redefine Real-Time Omnichannel Customer Experiences

03/19/2019

Salesforce Empowers Service Agents with Einstein AI and Quip for Service

03/19/2019

Frost & Sullivan Recognizes Nextiva with 2019 Customer Value Leadership Award

03/19/2019

Acumatica 2019 R1 Launched After Acclaim for Beta Version

03/19/2019

Riding on Strong Sales Momentum and its Proven Acquisition Strategy, EbixCash India Operations Target $600 Million in Quarterly Annualized Revenue by Q4 2019

03/19/2019

Life Sciences Companies Adopt Veeva Nitro to Eliminate the Burden of Custom Data Warehouse Development and Maintenance

03/19/2019

Tinyclues Unveils Results of Independent Research Study Showing 199% ROI with Its AI Marketing Solution, At Major Retail Event in Monaco

03/19/2019

Polystar's Kalix Helps Asia Pacific Operator Optimise Services and Integrate Data with Key Systems, Boosting Visibility for High-profile Sporting Events and Roaming

03/19/2019

Validated with Microsoft Skype for Business, Patton Delivers Cloud-Powered Integration

03/19/2019

Lightstream Adds Strength to AWS Practice with Amazon Chime Partnership

03/18/2019

SYKES Names Symphony Ventures Co-Founder Ian Barkin Its New CSO/CMO, Solidifying Its Commitment to Becoming the Industry's Top Automation-Led BPO

03/18/2019

Cisco (AppDynamics) Positioned as a Leader in Gartner's Magic Quadrant for the Seventh Year in a Row

03/18/2019

iPipeline Acquires Canadian Solutions Provider Bluesun

03/18/2019

iQor Named #1 in Customer Service Leadership Training at 2019 LEAD Awards

03/18/2019

AmplifAI Secures $3.9M Series A Funding Led by Naya Ventures, LiveOak Venture Partners and Capital Factory

03/18/2019

rMark Bio's Fabric™: Scalable AI Solution Helps Life Sciences Companies Accelerate Drug Discovery, Collaboration and Development

03/18/2019

ThoughtSpot Selects People.ai's Powerful Revenue Intelligence System To Increase Campaign ROI for all ABM Activities

03/18/2019

People.ai Ushers in New Era for Enterprise Growth with Industry's First and Only Revenue Intelligence System Powered by AI

03/18/2019

Jabra unveils new analytics partnerships for enhanced data-driven productivity

03/18/2019

Kandy Cloud Communications Platform Enables Leading Service Providers to offer Real-Time Communications Services

03/18/2019

Zoom Announces New Capabilities and Integrations for Zoom Phone, Zoom Rooms, and Zoom Meetings

03/18/2019

Masergy Selected as a Global Premier Partner for Cisco Customer Journey Platform

03/18/2019

Former Marketo Global President Mika Yamamoto Joins BlackLine Board Of Directors

03/18/2019

Technology is Changing the Way Female Advisors Serve Clients, According to Edward Jones Survey

03/18/2019

Masergy Launches New AI-Powered Intelligent Virtual Agent

03/18/2019

Real-Time Locating System (RTLS): Worldwide Market Analysis 2016-2018 and Forecast to 2024 - Development of Hybrid RTLS Solution Presents Lucrative Opportunities

03/18/2019

8x8 Unlocks Business Insights From Every Conversation With AI-Based Speech Analytics for the Entire Organization

03/18/2019

ConversionPoint Technologies Inc. and Inuvo, Inc. - Acquisition Update

03/18/2019

Avaya Deepens Integration With Google Cloud To Provide Powerful AI Enhancing Customer Experience

03/18/2019

Mitel Enhances Performance Management Solution for UC Networks

03/18/2019

XMedius Empowers Teams with Enterprise-Grade Call Center Solution

03/18/2019

LeanData Raises $27.5 Million in Series C Funding Following Record Growth

03/18/2019

Genesys to Showcase Customer Success Using Cloud, AI and Digital Channels at Enterprise Connect 2019

03/18/2019

Amicis Solutions Expands Its Reach in North America With New Office Opening in Canada

03/18/2019

Equifax and Gwynn Group team up to deliver comprehensive collections management solution

03/18/2019

Bruker Highlights New Systems and Applied Market Solutions at Pittcon

03/18/2019

Five9 to Present at Call & Contact Centre Expo 2019

03/18/2019

NICE Performance Management Wins CUSTOMER Magazine's Workforce Optimization Innovation Award

03/18/2019

Stephen Kelly Joins Board of Kimble Applications

03/18/2019

BlueVenn Launches Its New Real-time Customer Data Platform for Marketers to Realize a Single Customer View

03/18/2019

Juniper Networks Appoints Anne DelSanto to Its Board of Directors

03/15/2019

Vonage Appoints New Independent Director To Its Board

03/15/2019

Japanese Startups Aim to Solve Consumer and Societal Challenges with New Technologies Demonstrated at SXSW 2019

03/15/2019

Shifting Trends Signal Renewed Digital Payment Market Growth

03/15/2019

Etactics Partners with Platinum System EHR to Simplify Chiropractic Claims

03/15/2019

Yatra Online Enters Into Mutual Confidentiality Agreement With Ebix to Further Consider Ebix's Proposal

03/15/2019

Vuzix Reports FY 2018 Revenue Increase of 46% over 2017

03/15/2019

Internet Marketing Company, fishbat, Shares Tips on Incorporating User-Generated Content into Your Marketing Strategy This St. Patrick's Day

03/15/2019

SmartAction to Showcase Top-Rated AI-powered Virtual Agent Solution at Enterprise Connect 2019

03/15/2019

Growatt Recognized as Best Selling String Inverter of the Year

03/15/2019

TTEC Showcases Innovative Customer Engagement Technology Solutions at Enterprise Connect 2019

03/14/2019

LogMeIn Launches New Unified Communications & Collaboration Portfolio Brand and First Integrated UCC Product

03/14/2019

LogMeIn Announces New Conference Room Solution, GoToRoom; Hardware Partnership with Polycom

03/14/2019

Ingram Micro Cloud innova para ampliar el ecosistema, mejorar la experiencia digital del cliente y generar mas valor comercial

03/14/2019

Beeline Recognized with 2019 BIG Innovation Award

03/14/2019

SpotOn and Poynt Partner to Debut All-in-One Payment and Marketing Solution For Small and Medium-Sized Businesses

03/14/2019

GetInsured To Partner with Industry Thought Leaders and Share Insights on How to Build Successful State Exchanges at the 2019 State Healthcare IT Connect Summit

03/14/2019

Symbee Connect OmniChannel Suite for Amazon Connect Now Available on AWS Marketplace

03/14/2019

ZT Systems Announces XPO200 3U PCIe Expansion Solution Based on Microsoft's Project Olympus and Intel® Xeon® Scalable Processors at OCP Global Summit 2019

03/14/2019

Bridgeline Digital Acquires OrchestraCMS Assets from Stantive Technologies Group

03/14/2019

Noble Systems to Exhibit Award-Winning Omnichannel Contact Center and Gamification Solutions at Enterprise Connect 2019

03/14/2019

Advantech to Showcase New Partnerships, Products at 2019 Digital Signage Expo

03/12/2019

InPlayer Joins Kaltura's Video Technology Marketplace as a Premier Partner

03/12/2019

Gryphon Announces Record 2018 Growth and Key Enhancements to Sales Platform

03/12/2019

Cydcor Wins Prestigious Award For Corporate Training & Development

03/12/2019

Litmus Unveils New Slack Integration to Help Marketers Streamline Their Email Workflow

03/12/2019

Sharpen Technologies Secures $15 Million in Growth Capital

03/12/2019

Cleo Partners with Sage to Help Businesses Seamlessly Integrate Financial Management Processes

03/12/2019

Moven Enterprise Announces New Chief Innovation Officer

03/12/2019

Five9 Joins Industry Leaders at Enterprise Connect 2019

03/12/2019

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