INDUSTRY NEWS

Vistage Releases Report on Small Businesses and Artificial Intelligence

09/25/2018

La Compagnie Business-Class Airline and Viasat Will Offer Unlimited High-Speed Wi-Fi to All Passengers Onboard New A321neo Aircraft

09/25/2018

Yeastar Announces the Official Release of Linkus Unified Communications App

09/24/2018

TimeTrade's Scheduler for Salesforce Achieves 500 Percent Year-Over-Year Growth

09/24/2018

Emark Joins Wunderman

09/24/2018

Copyright Clearance Center Names Jill Shuman as Director of Product Engagement

09/24/2018

Axiom Real-Time Metrics Set to Attend the 2018 MedTech Conference in Philadelphia

09/24/2018

Conga Unveils Digital Transformation Suite and Achieves Its Highest-Ever Net Promoter Score

09/24/2018

roundCorner Unveils Its Biggest Upgrade of NGO Connect, Enables Nonprofits to Streamline Fundraising

09/24/2018

Avaya Named Winner in Three Categories of the 2018 Conarec Awards

09/24/2018

SalesHero Releases Limited Availability of Sales AI Automation Platform at Dreamforce 2018, the Most Inspiring Technology Event of the Year

09/24/2018

Manhattan Associates Named a Leader in the Industry's Top Order Management System Evaluation

09/24/2018

Tipsy Elves Goes Live on Mi9 e-Commerce

09/24/2018

Apple & Salesforce Bring Together the Best Devices for Business & the World's #1 CRM

09/24/2018

Highspot Raises $35M as Demand for Sales Enablement Skyrockets

09/24/2018

DealerSocket Launches Engine 6, the Newest Version of Its Popular DealerFire Product

09/24/2018

InsideSales.com Debuts Next Generation AI Sales Platform

09/24/2018

Ellie Mae Announces Winner of 'Dream Big, Win Tiny' Sweepstakes

09/24/2018

Cendyn is North America's Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2018 as voted by prestigious World Travel Awards

09/24/2018

InGenius Provides Support For Screen Pop to Lightning Flow and Omni-Channel Lightning

09/24/2018

Pipeliner Releases Automation Hub

09/24/2018

Verint Strengthens Fraud Reduction and Improves Investigations for Leading Financial Institutions

09/24/2018

Crate.io Brings Power of Industrial SQL Time Series to Azure IoT Hub to Reduce IoT Systems Cost and Complexity

09/24/2018

LevelJump Launches New Video Coaching Suite for Sales Onboarding on Salesforce AppExchange, the World's Leading Enterprise Apps Marketplace

09/24/2018

Nest Selects UJET to Future-Proof Customer Experience

09/24/2018

Vlocity Delivers Latest Release of Vlocity Insurance, Now Integrated with Salesforce Financial Services Cloud

09/24/2018

Salesforce Celebrates Newest Customer Koa Club Members

09/24/2018

Xola Online Booking Platform Launches Travel Industry's First App Marketplace for In-Destination Tour and Activity Providers

09/24/2018

Global Customer Data Platform Market, 2023 - Focus on Marketing Segmentation, Personalized Recommendation, Campaign Management, Customer Engagement & Retention - ResearchAndMarkets.com

09/24/2018

Infusion AI is Charting a New Course for AI With a Human Touch and FIRETEAMS

09/24/2018

SunSystem Technology and Heliolytics offer advanced aerial inspection technologies within integrated Operations and Maintenance services

09/21/2018

InsideSales.com Adds SaaS Growth Leader Chris Harrington as Chief Operating Officer

09/21/2018

Enterprise IT Infrastructure Market - Proliferation of Cloud Computing and Emerging Technologies

09/21/2018

New Freshworks Study Finds Majority of Firms Want to Replace Their SaaS CRM Systems

09/21/2018

ICF Launches Next-Generation Aircraft Appraisal Platform

09/21/2018

Accenture Introduces Ella and Ethan, AI Bots to Improve a Patient's Health and Care Using the Accenture Intelligent Patient Platform

09/21/2018

Vlocity Delivers Latest Release of Vlocity Health, Integrated with Salesforce Health Cloud for Payers

09/21/2018

Sandler And Playboox Partner To Drive Enterprise Selling Best Practices

09/21/2018

Eight of Canada's top retailers win at the 2018 Canada Post E-commerce Innovation Awards

09/20/2018

Customer engagement systems: worldwide market shares 2017

09/20/2018

Compugen Opens New, Expanded Western Hub in Calgary

09/20/2018

Segment Introduces Customer Data Infrastructure

09/20/2018

Star Micronics and Celerant Team Up to Offer a Comprehensive Retail Point of Sale Solution

09/20/2018

Conga and Kimble Applications Expand Partnership to Meet Growing Customer Demand

09/20/2018

Upstream Works Announces New Software Improving Customer Engagements and Digital CX Journeys

09/20/2018

David Stevenson named as ASSIA's Chief Revenue Officer

09/20/2018

Salesforce.org Extending Education Cloud Platform Across the Entire Student Lifecycle, Provides Advisors with New Tools for Personalized Student Engagement

09/20/2018

Mediafly Announces Automatic Meeting Tracker Update to App on Salesforce AppExchange, the World's Leading Enterprise Marketplace

09/20/2018

Sitel Group Launches Customer Experience Operations in China

09/20/2018

Principal Launches Principal® Milestones, New Financial Wellness Program

09/20/2018

MailUp Group to Acquire Datatrics and Enters the Artificial Intelligence Space

09/20/2018

Valassis Digital Recognized as Leading Provider of Identity Resolution Solutions by Independent Research Firm

09/20/2018

BAI Announces Five New Specialized Roles in Role-Based Curriculum

09/20/2018

3CLogic to Reveal Latest Integration Features at Fall ServiceNow NowForum and NowSummit Events

09/20/2018

State Farm Collaborates with Salesforce to Transform Customer Experience and Empower Customers to Communicate on Their Terms

09/20/2018

Black Dragon Capital: EnterWorks' customers gain enhanced product management in the cloud from collaboration with Amazon Web Services

09/20/2018

IQVIA to Build Clinically-Focused Tech Solutions Suite for Life Sciences on Salesforce Health Cloud

09/20/2018

Say Hello to Einstein Voice: Salesforce Ushers in New Era of Conversational CRM

09/20/2018

Yatra Further Strengthens its Position in Corporate Travel

09/20/2018

Copado Secures €7.5M Series A Investment Led by Insight Venture Partners to support its continued growth

09/20/2018

Avaya Featured In CRN 2018 Cloud Partner Program Guide

09/20/2018

Ebix Announces 5 for 1 Stock Split

09/20/2018

Vonage Announces Agreement to Acquire NewVoiceMedia, an Industry-Leading Cloud Contact Center Provider

09/20/2018

Organizations Are Gearing Up for More Ethical and Responsible Use of Artificial Intelligence, Finds Study

09/20/2018

Pacers Sports & Entertainment Teams Up with Salesforce to Create the 'Ultimate Indiana Pacers Fan Experience'

09/20/2018

Cathay Pacific Takes Flight With Salesforce To Boost Digital Transformation

09/19/2018

Modus Rebrands, Reorganizes All Products into Simplified Platform

09/19/2018

Nimble Rated Small Business CRM Market Leader By Office 365 And G Suite Users, Says G2 Crowd

09/19/2018

DiscoverOrg Leads G2 Crowd's Momentum Report for Sales Intelligence

09/19/2018

LAMEA Customer Engagement Solutions Market 2018 - Forecast to 2024 - ResearchAndMarkets.com

09/19/2018

Eze Software Wins Best Fund Accounting Platform Award

09/19/2018

VisitPay Launches Latest Version of Market-Leading Platform

09/19/2018

Freshworks Launches Unified Marketplace Platform - the SaaS industry's first fully integrated customer engagement platform

09/19/2018

Five9, Leader of Cloud Contact Center for the Digital Enterprise will be at Dreamforce 2018

09/19/2018

CloudSense and Nokia Partner on Next-generation Solution for CSPs

09/19/2018

Salesforce Positioned in the Leaders Quadrant of the 2018 Magic Quadrant for CRM Lead Management

09/19/2018

Helpshift Launches 'Build Your Own Bot' Experience: No Developers Needed

09/19/2018

LumenVox and VoiceTrust Announce Merger to Create Leading Global Speech and Multifactor Authentication Provider

09/19/2018

New EU Data Shows Only 10% of Women-Led Startups Receive VC Funding

09/19/2018

Marketing Automation Software: Best Marketing Automation Software, Risk Management Strategies, Sustainable Practices Insights, Cost-benefit Analysis, and Spend Growth Data Now Available from SpendEdge

09/19/2018

Tech Data Expands Partnership with iPass to Deliver Global Mobile Connectivity to Brazil

09/19/2018

Acumatica Again Achieves Highest Usability Ranking in Nucleus Research ERP Technology Value Matrix 2018

09/19/2018

Insightly Releases Advanced Customization Capabilities; CRM Software Now Adapts to the Specific Needs of Businesses and Users

09/19/2018

ZINFI Expands Its Partner Relationship Management Platform by Introducing Advanced Community Capabilities

09/19/2018

FinMason Wins Best Compliance Technology at 2018 Wealth Management Industry Awards

09/19/2018

LegalShield Announces Hiring of Three Vice Presidents

09/19/2018

Sterlite Tech to Double its Optical Fibre Cable Solutions Capacity to Meet Global Demand for Network Densification

09/19/2018

HealthifyMe Works With CleverTap to Deliver Personalized User Experiences

09/18/2018

SolomonEdwards Expands Houston Team With Two Exceptional Professionals

09/18/2018

Salesforce to Hold Annual Investor Day at Dreamforce 2018

09/18/2018

New Meetings Technology Event Launching at Phocuswright

09/18/2018

Star Micronics and MunchEm Team Up to Offer Online Ordering for Web, Custom Apps, and Kiosks

09/18/2018

NeoPollard Interactive Congratulates the New Hampshire Lottery on iLottery Launch

09/18/2018

Organizations Are Gearing Up for More Ethical and Responsible Use of Artificial Intelligence, Finds Study

09/18/2018

eTouchMenu Announces Strategic Partnership with Shift4 Payments

09/18/2018

Continuity Programs Announces Every Door Direct Mail Technology for Real Estate Companies

09/18/2018

Plug and Play Singapore Announces First Batch of Startups Selected For Its Fintech and Insurtech Program

09/18/2018

Cloudability Announces Jay Wampold as Vice President of Marketing

09/18/2018

New Clients Bring 250 New Opportunities at Sitel's Spartanburg Customer Experience Center

09/18/2018

Loyal Joins the Epic App Orchard to Enable Direct Scheduling Through Chat

09/18/2018

Home

FREE CONTACT CENTER SOLUTIONS ENEWS

WATCH: VIDEOS AND WEBINAR REPLAYS

Choosing the Right Speech Analytics Technology
[02:47]

Modern IVR: Building a Solid Foundation for the Customer Journey:
[49:45]

TRY: EBOOKS & BLOGS

5 Ways Financial Institutions Can Bank on SMS

Asurion Improves the Agent Experience Through Mobility

The Now consumer

LEARN MORE: FEATURED ASSETS

^NEW!12 Must-Haves for Cloud-Based Customer Engagement Platforms

Aberdeen Report - The Intelligent Contact Center

Discovering Emerging Trends in Data

Maintaining Customer Experience Continuity: From Self-Service to Agent Assisted, Hands-On Dialogues

Building an Effective Quality Management Evaluation Form

Agent Initiated Contact Consent-based Routing for Outbound Wireless Contact

More

CONTACT US

Want to learn more about the latest contact center solutions for enhancing your customer's experience? Call us at 1 888 547 2481 or visit www.aspect.com to chat or send us an email inquiry.

Or, participate in one of our upcoming events.