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Former OMD VP, Amit Lall, Now to Steer Partnerships at DigitalKites as Sr. Vice President
04/01/2020
OneConnect to Announce First Quarter 2020 Financial Results
03/31/2020
Business Processes Redefined, LLC (BPR) Expanding Its U.S.-Based Call Center Network In Response To COVID-19 Crisis
03/31/2020
GL's Solution for Load Testing Call Centers
03/31/2020
Astound Commerce And BlueSnap Launch New Salesforce Commerce Cloud Payment Solution
03/31/2020
Ricoh earns ENERGY STAR® Partner of the Year Award for 5th consecutive year; Sustained Excellence Award for 3rd
03/31/2020
MenuDrive Provides Free Online Ordering and Delivery Capabilities For Local Restaurants
03/31/2020
StarfishETL™ Unveils Free Essentials Packages
03/31/2020
Sangoma Announces Line of Headsets
03/31/2020
Mintegral Secures Record Placement in Appsflyer Performance Index
03/31/2020
Wolters Kluwer's CT Corporation Wins Stevie Award for Customer Service
03/31/2020
Talkdesk Announces Flexible Deployment and Guardian to Securely Shift to Work-From-Home Solutions and Address Business Continuity Needs
03/31/2020
Masergy Releases 2020 UCaaS and CCaaS Market Trends Report
03/31/2020
Avaya and RingCentral Announce Avaya Cloud Office is Now Generally Available, to Meet Growing Global Need to Work, Meet and Collaborate From Anywhere on Any Device
03/31/2020
OneSignal Named a WordPress VIP Gold Technology Partner
03/31/2020
NWN Expands First-Responder Solutions to Support State Emergency Teams With Mission-Critical Communications During COVID-19 Outbreak
03/31/2020
Intapp Debuts OnePlace for Marketing
03/31/2020
Pipeliner Releases 3.0 -- Productivity in a Time of Uncertainty
03/31/2020
AI-Based Chatbot Market by Type (Text, Voice, and Hybrid), Use Case, Deployment Type, Value Chain Component, Market Segment (Consumer, Enterprise, Industrial, Government), Industry Vertical, Region and Country 2020 - 2025
03/31/2020
Pareteum to Provide Multifactor Authentication to Rakuten Viber Users
03/31/2020
Major Businesses Continue to Grow with Fusion
03/31/2020
Digital Advertising and Enterprise SaaS Present Tremendous Opportunities as Online Marketing Soars in China
03/31/2020
Engage from Home: Acer Gains Actionable Insights into Customer Experience with 8x8
03/31/2020
ActiveCampaign expands its Customer Experience Automation (CXA) platform to help sales teams automate personalized customer interactions across the customer lifecycle
03/31/2020
FICS® Named to HousingWire's HW TECH100 List for Seventh Consecutive Year
03/31/2020
Rammer Rebrands as Symbl.ai: The Industry's First Developer Platform for Conversational Intelligence
03/31/2020
iClick Interactive Asia Group Limited Reports Fourth-Quarter and Full-Year 2019 Unaudited Financial Results
03/31/2020
Enghouse Integrates with Microsoft Teams for Contact Center
03/31/2020
NICE Reports a Surge in Usage of Self-Service Scheduling to Accommodate Rapid Shift-Swap and Extra Hours Due to COVID-19
03/31/2020
Activus Connect Expands into Caribbean Market
03/31/2020
Tech firms first to track daily Covid-19 impact on consumer expenditure online by region and sector
03/31/2020
American Health Connection Answering a Critical Call in the Current Healthcare Environment
03/31/2020
Hodusoft Offers Social Media Integration in Omnichannel Contact Center Software
03/31/2020
Ameyo Responds to COVID-19 - Transitions 30+ Enterprises With 10000+ Contact Center Agents to Work From Home in Seven Days - Launches Six Unique Solutions
03/31/2020
Ping An Sets World Record in General Language Understanding Evaluation (GLUE) Benchmark
03/31/2020
Facebook Accelerator Singapore Introduces 14 Startups in Season 2
03/30/2020
Vymo Launches 'Work From Home' Solution to Ensure Business Continuity for Leading Banks and Insurers
03/30/2020
NOTICE TO INVESCO MORTGAGE CAPITAL, INC. (IVR) INVESTORS - KlaymanToskes commences investigation on behalf of IVR Investors Who Sustained Losses in Excess of $100,000 as a Result of a Recommendation from their Financial Advisor
03/30/2020
Axiom Real-Time Metrics Mobilizes to Respond to Vital Clinical Trial Needs During COVID-19
03/30/2020
Mr. Cooper® Announces Additional Aid for Customers Impacted by COVID-19
03/30/2020
SIIA Announces Business Technology Finalists for 2020 CODiE Awards
03/30/2020
Fitness Media Giant 'Muscle & Fitness' Completes Fully Digital Transition
03/30/2020
Onapsis Launches The Onapsis nCase Partner Program
03/30/2020
Vonage Recognized with a 5-Star Rating in the 2020 CRN® Partner Program Guide
03/30/2020
Pipedrive to host webinar on April 2 addressing sales and marketing issues in a time of crisis
03/30/2020
Fuze Combines Unified Communications and Contact Center Solutions for Enhanced Customer Experiences
03/30/2020
AudioCodes Launches Work-at-Home Solutions to Support Business Continuity
03/30/2020
Ping An's Brand Value Breaks into World Top 10 for the First Time
03/30/2020
For Second Consecutive Year, Customers Give Verint a Perfect Score in Overall Vendor Satisfaction for Workforce Management, a Critical Solution as Organizations Everywhere Adjust to Work-From-Home
03/30/2020
Sapiens Partners With SPLICE Software to Improve and Automate the Customer Communication Process
03/30/2020
Empower Retirement: Retirement Investors Holding the Line During Market Correction
03/30/2020
Xealth and Twistle Partner with Providence to Monitor Patients with COVID-19 Symptoms at Home
03/30/2020
Humana to Waive Medical Costs Related to Coronavirus Treatment
03/30/2020
Service from Home: Activate Group Ltd Keeping UK's Key Workers on the Road with Rapid Transition to Remote Customer Service Team Using 8x8
03/30/2020
CleverTap and Dun & Bradstreet Lead Mobile Marketing Discussions at Engage to Grow Summit in the Middle East
03/29/2020
Atlantic Broadband Deploys Remote Operations and Virtual Support Tools to Assist Customers During the COVID-19 Crisis
03/27/2020
Analysis on the Indian Telecoms (Fixed & Mobile) Industry, 2020
03/27/2020
Orbita expands COVID-19 bot solutions to support new front-line response demands, reaching millions in need
03/27/2020
PPT Solutions Waives COVID-19 Rapid Response Implementation Assessment Fees
03/27/2020
Thryv® Launches Small Business Adapt Program: 'Pay What You Can Afford' Software During COVID-19 Pandemic
03/27/2020
Mobivity Schedules Fourth Quarter and Year End 2019 Conference Call for March 30, 2020
03/27/2020
iClick Interactive Releases iAudience Data Report on Chinese Internet User Behavior During COVID-19 Outbreak
03/27/2020
PCi Tec Announces Special Initiative to Expedite an Array of Telework and Medical Products to Help Government Agencies Address Security and Safety Challenges of COVID-19 Virus
03/27/2020
Adapting from Home: This Week's View of Video Meeting Triumphs and Concerns
03/27/2020
Plex Systems Boasts 11 Consecutive Years of Double-Digit Revenue Growth
03/27/2020
111 and Wenjiang People's Hospital to Build Online Cancer Diagnosis and Treatment Platform
03/27/2020
Exotel Helps Move Large Call Centres to the Cloud - Boosts Remote Working During the Lockdown
03/27/2020
COVID-19: How Are Brands and Customer Services Managing the Explosion of Online Orders?
03/27/2020
UMAI launches largest database of restaurants in Singapore and Malaysia that sell gift cards to help keep favorite restaurants afloat
03/27/2020
Cognitive Computing Market by Component, Deployment Mode, Business Function, Application, Technology, Industry Vertical and Region - Global Forecast to 2025
03/26/2020
BOSS Revolution Welcomes New Customers and New App Users with $2 in Free International Calls
03/26/2020
Sinch AB (publ): Sinch acquires Wavy to accelerate innovation and drive growth in Latin America
03/26/2020
SilverSun Technologies Reports 2019 Year End Results
03/26/2020
Global $3+ Billion AI-Based Chatbot Industry Outlook, 2025 - Cost Reduction Remains the Most Significant Factor for Most Industry Verticals
03/26/2020
Kaizo Raises $3 Million to Accelerate Customer Support Productivity Leveraging Gamification and Artificial Intelligence for Agents Worldwide
03/26/2020
planetRE Announces 50% off Socialite CRM-EZ with Web Conference Integrations
03/26/2020
ISG to Publish Study on Digital Business SaaS Market
03/26/2020
Apple FCU Provides Consumer Tips on Banking During the Coronavirus
03/26/2020
QTS Reports Significant Increase in Customer Usage of Service Delivery Platform Driven by the Expanding Remote Workplace
03/26/2020
Coconut Software Sees Rapid Adoption as Financial Sector Struggles To Support Work From Home Model
03/26/2020
Evolving Systems Continues 16 Year Trusted Partnership With Vodafone Albania
03/26/2020
Creatio Offers its Products for Free to Organizations Fighting Against COVID-19
03/26/2020
Replicant Introduces AI Voice Responder to Support Call Centers During COVID-19
03/26/2020
Giving From Home: Florida Institute of Technology Takes Fundraising Remote with 8x8
03/26/2020
Hugh Hathcock and Family Announce ReconVelocity Dealer Relief Program to Bolster Vehicle Sales and Service
03/26/2020
MoEngage and Vidora Partner to Enable AI Powered Customer Engagement
03/26/2020
Fortune 50 Company to use Pactum AI for Supplier Negotiations to Create Increased Value for Suppliers and Customers
03/26/2020
Contact Center Software Market growth predicted at 15% till 2024: Global Market Insights, Inc.
03/26/2020
Cloud Contact Center Provider Raises Series B Funding to Continue Global Expansion and Growth
03/26/2020
UMAI assists restaurants & cafe's during the COVID-19 pandemic by offering FREE software that enables online purchases with takeaway, delivery and gift card services
03/26/2020
Working Solutions Advises Businesses to Rethink Training in a COVID-19 World
03/25/2020
Intelliverse Offers Salesforce App, CRM and Cloud Contact Center Free for Three Months
03/25/2020
Symago SymRx IVR App Now Available in Epic App Orchard
03/25/2020
Pushnami to Offer Free Push Notification Platform for All Websites and Online Businesses
03/25/2020
Blueshift Expands AI Predictive Studio with New Channel Engagement Scores
03/25/2020
Verint's Customer Engagement Experts Share Work from Home Strategies
03/25/2020
GDS Link Announces Out-of-the-Box, End-to-End Marketing and Digital Lending Solution for Banks and Credit Unions
03/25/2020
BroadVision and Vmoso Announce Free Alternative Solution to Microsoft Teams and Slack
03/25/2020
Skilljar Expands Suite of Webcasting Integrations to Help Scale Remote Customer and Partner Learning
03/25/2020
Enterprise Strategy Group Report Highlights Encryption as Best Method for Compliance with Privacy Regulations Such as CCPA and GDPR
03/25/2020
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