INDUSTRY NEWS

Salesforce Co-CEOs Marc Benioff and Keith Block to Participate in World Economic Forum Annual Meeting 2019

01/21/2019

DVSAnalytics Workforce Optimization and Engagement Management Solutions on Display at Avaya ENGAGE 2019 Solutions Expo

01/21/2019

Community Brands Supports Florida Technology and Innovation at Synapse Summit

01/21/2019

FatPipe and ACS Technologies Digitally Transform Their Contact Centers With Avaya IX Mobility

01/21/2019

Avaya Introduces Private Cloud Delivery of Its New Avaya OneCloud UC and CC Solutions

01/21/2019

Avaya Opens ENGAGE® 2019 User Conference with Intelligent Cloud Solutions and More to Transform Customer and Employee Experiences

01/21/2019

Proagrica Highlights Top Data Trends for Agribusiness in 2019

01/21/2019

Contact Center Solutions Market: Increase In Acceptance Of Home-Based Work

01/21/2019

Agreement between Experian and Audiens for the Distribution of Data in Italy

01/21/2019

Enterprise Application-to-Person (A2P) SMS Market|By Traffic Type (National ,Multi-country) , Global Region Market Size, Share & Forecast 2018-2023

01/20/2019

New Open Source Blockchain System for Toll Interoperability

01/18/2019

Sitel Group Named As Finalist In Two 2019 Stevie® Awards For Sales & Customer Service Categories

01/18/2019

Swrve Named in StartUp City Magazine's Most Promising Data Analytics Startups

01/18/2019

nFusz to Launch In-App Video Template Marketplace and Content Creator Ecosystem

01/18/2019

LTI Q3 FY19: Constant currency revenue growth up 6.1% QoQ and 20.6% YoY; Net Profit jumps 32.8% YoY

01/18/2019

Salesforce Announces Salesforce Tower Dublin, Commits to Adding 1,500 New Jobs in Ireland

01/18/2019

Global Healthcare CRM Market Outlook & Forecasts Report 2018: Rising Focus on Patient Engagement & Increasing Demand for Structured Data

01/17/2019

TelNet Worldwide Expands Executive Team

01/17/2019

Global Data Analytics Outsourcing Market Outlook Report 2017-2026 - Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and Recommendations

01/17/2019

Frank Girolami Joins Aristotle as Director of National Sales

01/17/2019

Sparkcentral Named as Finalist in 2019 Stevie® Awards for Sales and Customer Service

01/17/2019

C3i Solutions Taps Avaya Omni-channel Contact Center Solutions To Offer Differentiated Services

01/17/2019

Cologix Enables Dedicated Access to Oracle Cloud Infrastructure in Canada

01/17/2019

GrayHair Introduces Enterprise Address Quality Bundle to Assist Mailers with USPS Changes and Client Communications

01/17/2019

Data Warehouse as a Service (DWaaS) Market Worth $3.4 Billion by 2023 - Exclusive Report by MarketsandMarkets™

01/17/2019

82% of US Employees Will Buy More Often from Workplace Cafeteria with Order Ahead Technology, Finds Omnico

01/17/2019

VinSolutions Invests in Connect Automotive Intelligence to Ensure Dealers Know Their Customers

01/17/2019

A.T. Kearney Acquires Business Analytics Consultancy Cervello

01/17/2019

X2Engine's 2019 Customer Experience Forecast - SMEs Focus On Customers

01/17/2019

Alation Raises $50 Million in Series C Funding to Further Leadership in Data Catalog Market

01/17/2019

After a year of rapid growth, Elite SEM promotes Zach Morrison to CEO; Founder Ben Kirshner transitions to Chairman of the Board

01/17/2019

RRD Launches Cloud Direct by RRD™ to Help Omnichannel Marketers Integrate Online and Offline Personalization

01/17/2019

Cloud-based Contact Centers Choose CCSPs Using Next-generation Technologies

01/17/2019

pdvWireless Adds Southern Linc to Broadband Network Alliance for Utilities

01/17/2019

Sparkrock 365 Empowers Nonprofits and Educators with Better Business Processes

01/17/2019

Infobip Releases New eBook: Better Banking Through Better Communications

01/17/2019

LTI Acquires Ruletronics, a Boutique Pega® Consulting Company

01/17/2019

AntWorks selects Channeltivity as Channel Partner Relationship Management Solution

01/17/2019

Enterprise IT Focused on Moving More Workloads to Cloud in 2019

01/17/2019

Cognism Raises £2.8m Funding Round led by Oliver Wyman to Expand Enterprise Solution

01/17/2019

Bright Pattern Announces AI-Driven Conversational IVR and BrightStart Apps

01/17/2019

Data Quality Tools Market: Structure and Overview of Key Market Forces Propelling Market

01/17/2019

Spotware joins forces with Match-Trade Technologies to launch complex cTrader White label solution

01/17/2019

Data Analytics Outsourcing Market to Worth US$ 20,680 Mn in 2026, Observes

01/17/2019

Anywhere365 Introduces Web Agent for Microsoft Dynamics 365

01/17/2019

Cloud Managed Services (CMS) Market 2018 Global Key Leaders: IBM technologies, Huawei Technologies, Alcatel-Lucent, NTT DATA Corporation, Cisco Systems

01/16/2019

United for U.S. Coalition Grows

01/16/2019

Generex Announces Record & Payment Dates for NuGenerex Immuno-Oncology Stock Dividend

01/16/2019

Blackbaud Announces Date of Fourth Quarter and Full-Year 2018 Financial Results

01/16/2019

Leading LatAm Market Analyst Bernardo Romero to Lead Americas Market Intelligence's European Expansion

01/16/2019

Lever Launches ADP Workforce Now® Connector to Improve the Speed and Quality of Hiring

01/16/2019

QuestionPro Communities launches data migration tool for researchers looking for an alternative to Vision Critical

01/16/2019

Company Profile for Urban Airship

01/16/2019

Onapsis Signs Agreement to Acquire ERP Cybersecurity Company Virtual Forge

01/16/2019

PennSpring Capital Acquires Virtual Receptionist Standout Securus Contact Systems

01/16/2019

DiscoverOrg Earns Four 2019 'Best of' Software Awards from G2 Crowd

01/16/2019

Pegasystems Appoints Ron Hovsepian to its Board of Directors

01/16/2019

Youfit Health Clubs Undergoes Digital Transformation with Data Analytics at Forefront

01/16/2019

BlueVine and Bullhorn Announce Strategic Initiative to Support the Growth of Small and Medium-Sized Staffing Agencies

01/16/2019

Integrate Acquires ListenLoop to Expand Its Demand Orchestration Platform

01/16/2019

Intapp Announces Walls 7.0 to Ensure Client Compliance and Alleviate Risk

01/16/2019

Votacall Releases an Update to their Mobile App Streamlining and Enhancing the Apple iPhone Mobile VoIP User Experience

01/16/2019

Alliance Ventures Invests in Tekion, the Next-Gen Digital Cloud Platform for Automotive Retail

01/16/2019

Avaya A.I.Connect Ecosystem Expands with New Partners and Offers

01/16/2019

DealerX: Eliminate Your Dependency On Cars.Com, Cargurus & AutoTrader - NOW.

01/16/2019

Massive Bio Announces SYNERGY-AI Trial-in-Progress Poster Presentation at Upcoming ASCO Gastrointestinal Cancers Symposium 2019, and Opens a New Patient Contact and Clinical Research Center to Enable Rapid Access to Clinical Trials

01/16/2019

Niantic Inc. Announces $245 Million Series C Led By IVP, with Strategic Investment From aXiomatic Gaming, Samsung Ventures

01/16/2019

SmartTouch® Interactive Develops Lead Gen Marketing Programs for Randolph Todd Development

01/16/2019

Urban Airship Acquires Accengage, Extending Its Worldwide Leadership with Unmatched Presence Across Europe

01/16/2019

Urban Airship adquiere Accengage, extendiendo su liderazgo mundial con una presencia inigualable en toda Europa

01/16/2019

Explore the Future of Retail at Digital Retail Forum 2019

01/16/2019

Global Artificial Intelligence (AI) Industry

01/15/2019

Blackbaud Named One of America's Best Employers for Diversity by Forbes

01/15/2019

Purely CRM Takes Product Care to the Cloud

01/15/2019

I-ON Communications partners with Pacific Pro Football League for first North American Sports ICT Deployment

01/15/2019

Workato Achieves 'Built for NetSuite' Status to Enable Intelligent Financial Integrations and Automations for the Enterprise

01/15/2019

Orbita Expedites Conversational AI Development With No-Code Prototyping For Voice And Chat Bot Applications

01/15/2019

HubSpot Names SmartAcre a Top Digital Marketing Agency in Denver

01/15/2019

Fishbowl® Inc. Guest Management Platform Provides Competitive Edge

01/15/2019

Really Simple Systems CRM Launches Integration With Zapier

01/15/2019

Aptos Announces BRP as First Strategic Implementation Partner for Aptos ONE

01/15/2019

QPharma Welcomes New Clients, Celebrates 25-Year Anniversary

01/15/2019

NRD Capital Establishes Technology Investment Arm

01/15/2019

Windstream Enterprise's new WE Connect portal is all about enhancing the user experience

01/15/2019

RRD Recognized for Excellence in Technological Innovation at ITC InfoTech Annual Codeathon Event

01/15/2019

L.K.Bennett Embarks on Retail Technology Transformation with Aptos

01/15/2019

Sylvan Learning Celebrates Dramatic Growth, Closes Out a Strong Fourth Quarter With New Franchise Agreements and Enters 2019 on Entrepreneur Magazine's Franchise 500

01/15/2019

Los Angeles Kings Choose Mitel for UCaaS Solution to Streamline Business Operations

01/15/2019

Fusion Wins $1.2M, 3-Year Cloud Solutions Contract for Healthy Lifestyle Food Chain

01/15/2019

Walgreens Boots Alliance and Microsoft establish strategic partnership to transform health care delivery

01/15/2019

Summit on Customer Engagement to Explore: 2019, Year of the Customer-Powered Enterprise

01/15/2019

IFS Extends Class-leading Field Service Offering With IFS Field Service Management 6

01/15/2019

Avaya Announces Enhancements to Its Avaya Desktop Experience

01/15/2019

Toshiba Self-Service Technology Enhances Customer Experience at Western Beef

01/15/2019

JOANN Stores Tailor Better Customer Experiences with Oracle

01/15/2019

Ebix Expands on Technology Leadership Role in the Area of Annuity Exchanges

01/15/2019

Picture This: Panoply Adds Instagram as a Data Connection

01/15/2019

Avaya and IR Elevate Alliance and Expand Availability of Prognosis Solution Suite

01/15/2019

Rudolph Technologies Receives Orders for Over $15 Million from Major Memory Manufacturer

01/15/2019

Cognism Secures Innovative AI Patent to Enable B2B Organisations to Rapidly Identify New Revenue Opportunities

01/15/2019

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From Contact Center to Customer Engagement Center

Your 2019 Guide to Moving Your Call Center to the Cloud

Millennials and the Work Ethic

Manual Dialing Gone Mad: An Outbound Dialing Story

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Case Study: Blue Shield of California

The Move to the Cloud is Worth It

Case Study: The General

12 Must-Haves for Cloud-Based Customer Engagement Platforms

Engagement in the Mobile-First World

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