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HIMSS to Serve as Stage for Spok Contact Center Solution Release

February 11, 2019

An area gaining growing attention from technology innovators and vendors is healthcare. This week, the world’s latest and greatest in healthcare technology is on display at the 2019 HIMSS Annual Conference and Exhibition.  

Spok Holdings is demonstrating its cloud-native enterprise communications platform that includes a fully integrated healthcare contact center with clinical alerting, alarm management as well as a multi-device application for team messaging at HIMSS this week.

Spok Care Connect aims at enhancing communications among teams delivering care, starting with improved alerting and messaging capabilities. This year’s event serves as the stage for Spok’s first phase of releases within in new communications suite.

The first round of releases include Spok Navigate, which enables operators to better server caregivers and patients throughout the Spok experience. Spok Go empowers improved care team messaging, delivering real-time information and a secure platform for healthcare communications – supporting iPhone, Android, Mac and Windows. The third piece of the suite on display this week is Spok Conduct, a cloud-native workflow engine that delivers clinical alerting and alarm management to assist in streamlining clinical workflows.

“We are particularly pleased to be able to showcase at HIMSS19 what we believe is a game changer in healthcare communication technology: the next evolution of the Spok Care Connect platform,” said Vincent D. Kelly, president and chief executive officer of Spok Holdings, Inc. “Spok Care Connect is a powerful system of action with deep EHR interoperability. It includes a robust workflow engine that will enable hospitals and health systems to consolidate their clinical workflows into a single system.”

Contact center solutions are critical in modern healthcare, with the cloud enabling a new era of HIPAA compliant and robust tools to further patient care.

Is your contact center solution HIPAA compliant?

Edited by Maurice Nagle