Software Magazine’s website is home to the Software 500 ranking of the world’s largest software and services companies. The magazine has named unified business communications solutions provider Interactive Intelligence Group among the world’s top 500 software and service providers.
Software Magazine claimed that its Software 500 ranking is the best-known ranking in the industry, and it is released to help IT managers create their short lists of strategic partners. Interactive Intelligence was ranked 219th this year based on its 2010 total corporate revenues of $166.3 million, which was an increase of 27 percent over 2009.
ContactCenterSolutions reported that having grown its customer base to over 4,000 companies in more than 90 countries since its founding in 1994, Interactive Intelligence has a strong reputation for creating its own applications that give customers simplified management, real-world solutions and significant cost reductions. The company builds premise and cloud-based unified communications software for contact center automation, enterprise IP telephony, and business process automation.
Software Magazine asserted that the Software 500 helps CIOs, senior IT managers, and IT staff to research and create their short list of business partners. It's a quick reference for vendor viability. As a vendor on this list for 11 years running, Interactive Intelligence has shown that it can consistently execute on its vision for developing innovative communications software that meets customer needs.
Officials with Interactive Intelligence attribute this steady growth, even amidst market decline, to their customer-focused strategy. This focus has led to increasing investments in their cloud-based offering, expansion in key geographies such as Germany and Australia, and major software improvements to more cost-effectively meet the communications needs of the largest global enterprises.