Contact Center Solutions Featured Article

Cost-Effective Web Solution with CMS/CRM Integration Introduced

October 01, 2013

Black Bear Design recently announced the release of a new and cost-effective Web solution to support a seamless integration between website contacts and customer relationships. Black Bear Design specializes in providing small businesses with cost-effective Web solutions, Web design, Internet marketing and SEO.


The Atlanta, GA-based Web development company understands that a mere website is not enough if small businesses want to survive within a competitive market. What they need is a more robust business management solution which delivers and is cost-effective.

In a statement, owner Joel Black said, "We are excited to release this new website for small businesses. The CMS/CRM integration is going to give small business an affordable management tool. It's all a part of our mission to create remarkable online experiences."

By developing a comprehensive and robust new Web tool, Black Bear Design has successfully left behind its competitors. Businesses today more than ever need an easy and cost-effective way of managing both customers and contacts. At present, this is both an expensive and complex process for businesses. However, with the release of the new, low cost Web solution from Black Bear Design, both website contacts and customer relationships can be seamlessly integrated.

The new solution has been designed with robust features which include a website content management system, easy management from a mobile device, voice to text typing, text notifications of website contacts and automatic capture of website leads, lead scoring, and notes. Furthermore, follow up activities and reminders of automated activity will be e-mailed directly to the user’s inbox.

Another vital advantage that the new solution from Black Bear Design offers is that the building, integration and training time from start to finish is just 30 days. Also, because the system has been designed to be both intuitive and automated, the learning curve is minimal.




Edited by Rory J. Thompson



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