Verint has long been known as one of the top companies in its field. Verint has found a way to stay at the top of the heap thanks in large part to the company's ability to change and mold what they are doing with each partnership. When they formed a pact with TraviaNet, they were able to get mention as one of the top Workforce Management software firms in the country.
When they form pacts with other companies they are able to shine in those fields as well. It is because of this ability to shift the company's focus and be one of the best in its field no matter what the focus that got Verint the title of Preferred Solution Developer in Cisco's Developer Network.
Attaining this title is highly sought after as it is the highest title allowed in the Contact Center and Unified Communications technology category in this particular program. Cisco works to bring together hardware and software developers with companies that desperately need top of the line services in this field. Of course if you are a top rated company in the Developer Network you are going to be brought together with a higher quality of customer because you are a higher quality of provider.
Verint achieved this high ranking because of how hard the company has worked to bring a great level of interoperable solutions to joint customers. Verint has also dedicated itself to customer service and has passed several criteria that Cisco lays out for this particular title. The company is able to provide their customers with 24/7/365 customer service should a problem arise.
Verint's software, such as Impact 360 Workforce Optimization, allows customers using the package to access a wide range of Cisco's top business applications. That software package and other applications from Verint offer a wide range of ways for customers to keep their businesses running at peak operating efficiency.