Contact Center Solutions Featured Article

July 27, 2010

Lingotek's Cost-Effective Translation Platform Helps Businesses Expand



Lingotek, a collaborative translation solutions provider announced the availability of their award-winning Collaborative Translation Platform (CTP), version 5.0 SaaS (News - Alert) solution.

A trusted name in the industry, Lingotek’s impressive clientele includes enterprises and government agencies among other organizations. Using Lingotek’s CTP, businesses can perform translations faster, cheaper and more accurately than traditional solutions and translation services.

Lingotek’s CTP makes it possible for content managers to upload and edit documents easily as well as invite and connect with community members who can not only view and contribute translations but rate the precision and reliability of the translation. Adobe, the Library of Congress, eBay (News - Alert) and other Lingotek customers have used the CTP to produce translations in a third amount of the time while reducing the costs by 30 percent by combining best-in-class machine translation solutions and real-time community translations.

CTP has the following features :

Ease of Management: Using the CTP, content managers upload documents to the platform, invite volunteers from their community (or choose translators) to add to their project, and perform translations.

Reliable Translation Communities: Community members can translate content as trusted professionals and rate translations enhancing the accuracy and reliable results.

Cost-Effective Method: CTP can reduce an organization’s translation costs by 30 percent or more, through increased speed, and by use of volunteers from their community to perform translations.

Proven Customers: Adobe was expanding its line of Flex Developer products in China; leveraging the CTP, Adobe was able to take advantage of their Chinese-user base to get content translated.

Lingotek CEO Robert Vandenberg explained that language is the single largest barrier for companies entering new markets and this is where Lingoteks’s CTP eliminates the complexities typically associated with language translation; including high costs and misinterpretations.

Vandenberg added that by combining machine translations with human translators, the Lingotek Collaborative Translation Platform speeds up the process, and ensures accurate translations by employing existing community members as well as reducing costs, thereby helping companies bring translations to more foreign markets faster than before.

Read a related article on TMCnet “Lingotek Provides Translation of Biometric Security Software to DigitalPersona.”


Vinti Vaid is a contributing editor for TMCnet. To read more of Vinti's articles, please visit her columnist page.

Edited by Juliana Kenny


Related Contact Center Solutions Articles

    TMCnet Contact Center Solutions Week in Review

    It is almost difficult to know where to begin, given all of the interesting contact center activities around the world. However, a great place to begin is with the Editors Choice feature by TMCnet contributor Tracey E. Schelmetic about a terrific webinar sponsored by Interactive Intelligence, "2012: Key Contact Center Trends and Priorities for the Upcoming Year - How you can be read.," The webinar featured Forrester Research principal analyst, Art Schoeller, Interactive Intelligence senior vice … [ Read More ]
    02/11/2012

    Aegis Lands in Magic Quadrant

    Global outsourcing provider Aegis Limited has been named as one of 16 firms in Gartner Inc's 2011 Magic Quadrant for Customer Management Contact Center BPO Worldwide. [ Read More ]
    02/10/2012

    Interactive Intelligence Hires Mitchell Phillips as Australian Territory Manager

    Interactive Intelligence Group, Inc., a global provider of unified business communication solutions for contact centers, unified communications, and business process automation, was in need for someone to take over their Australian territory. The company announced that Mitchell Phillips seems to be the new man for the job. [ Read More ]
    02/10/2012

    DOW Networks Ready to Meet Demands of Next Generation VoIP Call Center

    Telecom Company DOW Networks is expanding its services to support growing demand of its contact center clients around the world. The company will soon be designing and building a new data center to provide increased disaster recovery and redundancy for its call center services and international toll free numbers clients. [ Read More ]
    02/09/2012

Socialize with us

FREE Contact Center Solutions eNewsletter

Click here to receive your targeted Contact Center Solutions Community eNewsletter.[Subscribe Now]

Contact Center Solutions Glossary of Terms

About the Contact Center Solutions Community

    Welcome to the Contact Center Solutions Community The Contact Center Solutions Global Online Community, Sponsored by Interactive Intelligence, is designed to serve as the industry's premier resource for information and research on Contact Center Solutions technology and deployment strategies.