Contact Center Solutions Featured Article

Davinci Virtual Converts Sales, Customer Service and Partner Center Work Flows to Salesforce.com

July 07, 2009

Davinci Virtual, a provider of virtual office solutions, has announced the successful completion of the conversion of all sales, customer service and partner center work flows to Salesforce.com (News - Alert).

With this new sales and service platform, Davinci Virtual receives much needed support for continued growth. It also allows for accurate data management, custom application development and seamless work flow integration.

Davinci Virtual has established itself in the market by providing solutions to more than 5,000 companies and entrepreneurs throughout the U.S., Canada, Europe and Central America.

Offering a unique concept, the Davinci virtual office allows for the delivery of a full offering of services and facilities, without the hassles and demands of leasing full-time office space, installing phone systems and technology or hiring in-house receptionists.

"The conversion to Salesforce.com has been a big undertaking for our company. We are extremely pleased with the outcome," said Martin Senn, COO of Davinci Virtual, in a statement. "We will continue to deploy new applications and technologies based on the new development environment - we are having a great time with it."

Davinci’s approach to embracing market opportunities has been extremely successful. The company has also announced that it has tripled staff numbers since its U.K. January launch as the demand for its solution continues to increase. In the last three years, the company has been able to double its client numbers.

With this new successful launch of its services into the Salesforce space, Davinci Virtual can rely on a proven partner to be able to support its growing number of clients. Salesforce has been proving its robust value by extending its capabilities to a number of companies pushing on-demand technologies.

With the economic pressure that companies are facing today, the on-demand platform is offering a wealth of options that enable companies to get the functionality they need without the requirement of building a full-blown office environment. Such capabilities significantly reduce the cost of operations and allow a company to be more competitive.

Interested parties can view Davinci’s virtual office services with a full tour on the company’s Web site. These services can be combined with a number of attractive global virtual office location and support services.


 

Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Stefania Viscusi

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