Contact Center Solutions Featured Article

Morph Labs Announces Beta Release of On-demand CRM on Morph eXchange

March 17, 2009

Morph Labs has announced beta release of its on-demand CRM.

The hosted application is delivered as a managed service through the Morph Application Platform (MAP), the company's proven on-demand platform-as-a-service technology that provides businesses with a complete environment for hosting Web applications.

Company officials say that Morph eXchange, a portal for on-demand business applications, primarily aimed at teams who do not have an IT staff and organizations comfortable with using open source software, delivers an on-demand CRM combined with Morph Labs' fully managed, secure, and highly available platform.

"Our fully managed hosted solution includes administration of both the software and infrastructure. No installations, no licensing, and absolutely nothing to manage at the back-end," said Guy Naor, Morph Labs' CTO, in a statement.

Naor said that with an on-demand CRM running on the MAP, companies not only reduce the risks and costs typically found in complex, costly CRM implementations, they also ensure the availability of the application.

Gartner (News - Alert) in a recent survey noted that the priorities for CIOs are to reduce costs and improve business processes.

"Faced with these challenges, businesses will have to find ways to simplify innovation," said Winston Damarillo, Morph Labs' CEO.

Damarillo said that the company’s solution enables customers to quickly and easily use a CRM application, minimizing costs while providing immediate value.

Morph Labs is creating a comprehensive, standards-based Platform as a Service and delivers enterprise-grade Software as a Service through Morph eXchange.

Morph Labs is a division of G2iX. The G2iX team provides a complete innovation platform that includes the engineering team, world-class open source engineering tooling, market-leading open source applications, and state-of-the art cloud computing infrastructure.

In November, the company announced that it has introduced PHP support for Morph AppSpace, its on-demand Web application platform service.

Customers may deploy PHP applications in an enterprise-quality application environment in just a few minutes. Company officials claim that with PHP, as well as support for Ruby on Rails, Java and Grails, Morph Labs is poised to have the most extensive platform-as-a-service offering in the market today.

Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.

Edited by Patrick Barnard

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review: Interactive Intelligence, Aspect Software and Nice Systems

What an unusual week in the Contact Center Solutions Community. I never thought I would use the word "war" in an article for the community, but interestingly in different context I ended up using it not once but twice. [ Read More ]
11/22/2014

Aspect Software Declares War in Workforce Optimization Market

We may be closing in on the holiday season and a time of "good cheer," but reality is that competition in business is a 24/7/365 affair. And, depending on whether you are a competitor or possible customer, it looks like this holiday season thanks to a new initiative by customer experience solutions provider Aspect Software you are either looking at a possible lump of coal in you X-mas stocking or a valuable present. The reason is Aspect has dropped the gloves in the hotly contested Workforce Opt… [ Read More ]
11/21/2014

Ozonetel Integrates CloudAgent with Zoho CRM

A big part of improving the customer experience, regardless of whether you are an enterprise or a service provider, is breaking down the silos of customer information that exist inside an organization. Having a full view of the customer is important to customer lifecycle management and hence the overall customer experience. And, one of the big places to look for enhancing visibility into all things customer related is obviously tight integration with various capabilities with customer relationsh… [ Read More ]
11/21/2014

LiveVox Data Center to Bring Cloud Contact Center Capabilities to Canada

As financial results from various contact center and unified communications (UC) solutions providers continue to flow in for this quarter two things are becoming increasingly clear. First, is that those seeking to upgrade their customer experience capabilities are accelerating the adoption of the cloud and hybrid solutions as their preferred path. Second, is that North America continues to be the hotbed of this with not just the large U.S. market as a target of opportunity, but also the vibrant … [ Read More ]
11/21/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!