Contact Center Solutions Featured Article

January 23, 2009

Interactive Intelligence to Announce 4th Quarter Financial Results

By Michelle Robart

TMCnet Editor

Interactive Intelligence, a company offering innovative unified IP communications solutions worldwide, will announced its fourth quarter and year-end operating results for the period ended December 31, 2008, on Thursday, January 29th at 4:00 p.m. EST.

Based in Indianapolis, Indiana, the company provides unified business communications solutions specially tailored to meet the needs of the contact center. Its solutions deliver effective automation, enterprise IP telephony, and enterprise messaging.

To help educate investors and customers on its financial results, Interactive Intelligence will hold a conference Thursday. The conference call will hear from the company’s founder and CEO, Dr. Donald Brown (News - Alert), and its CFO, Stephen Head. After the call’s opening remarks, attendees can share their questions during a live Q&A session.

To join the teleconference, interested parties should dial 1-877-675-4751 at least five minutes before the call starts. Ask for the teleconference by the following name: "Interactive Intelligence (News - Alert) fourth quarter earnings call."

In addition, the teleconference will be broadcast live on the company's investor relations' page. An archive of the teleconference will be available after the call.

Interactive Intelligence was founded in 1994, and currently has more than 3,000 customers worldwide. The company is among Software Magazine’s top 500 global software and services suppliers, is ranked among NetworkWorld’s top 200 North American networking vendors, is a BusinessWeek “hot growth 50” company, and is among FORTUNE Small Business magazine’s top 100 fastest growing companies.

It is also positioned in the leaders quadrant of the Gartner (News - Alert) 2008 Contact Center Infrastructure, Worldwide Magic Quadrant report. Interactive Intelligence employs approximately 600 people, and maintains six global corporate offices with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific.

Michelle Robart is a contributing editor for TMCnet. To read more of Michelle's articles, please visit her columnist page.

Edited by Michelle Robart

Related Contact Center Solutions Articles

Indosoft Boosts Q-Suite ACD's Ability to Retain Calls in the Event of Server Faults

If you run a mission-critical call center and one of your servers goes down, so you risk dropping that very important call? Given the number of serious storms that have battered the U.S. in recent years, more and more call centers might be said to be mission-critical: emergency services call centers, utility customer support, 411 information call centers and insurance companies are just some of the organizations that get busy under high-pressure circumstances. [ Read More ]
05/23/2013

How to Really Improve Customer Experiences, REALLY!

In the last several weeks as a result of the Interactive Intelligence Interactions 13 event, and a variety of industry developments, I have been exposed to not just to the latest and greatest in contact center solutions. It has also been my good fortune to interact with some very knowledgeable people from across the broad spectrum of community stakeholders-customers, resellers, channel partners, industry analysts-literally from all over the world. What they all have in common is an intense focus… [ Read More ]
05/23/2013

iPhonik to Open Sri Lanka Contact Center for Asian Alliance Insurance

iPhonik has signed a deal to open a contact center in Sri Lanka for Asian Alliance Insurance (AAI) which will now employ local Sri Lankan agents. [ Read More ]
05/23/2013

LiveOps selected in AlwaysOn OnDemand Top 100 list

LiveOps, Inc announced it has selected AlwaysOn, a business media brand connecting and informing the entrepreneurial community, in its list of AlwaysOn OnDemand Top 100 Private Companies for the third year in a row. [ Read More ]
05/23/2013

[ View all Contact Center Solutions Articles ]

Contact Center Solutions Glossary of Terms

A B C D E F G H I J K L M N O

Featured Whitepaper

Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrierâ€free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

Contact Center Solutions Interaction Analyzer™

Interaction Analyzer™
Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.