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Tellwise Smart Messages Integrated with Salesforce.com CRM

September 18, 2014

Tellwise Smart Messages has been integrated with Salesforce.com CRM software. This integration offers automated buyer communications, which enables continuous tracking, analysis, reporting and increased sales forecast accuracy.


All customer and prospect communications conducted through Tellwise are now automatically and completely logged into Salesforce.com, which allows salespeople to improve customer engagement.

“Adding Salesforce integration is an exciting addition because it allows the seller to just focus on providing the best possible communication experience for the buyer,” said Paul Leto, director of sales, F5 Networks. “Tellwise takes care of synchronizing all of the activity into Salesforce. That’s win-win-win for the seller, the buyer and sales management.”

Ideal for buyers and sellers, Tellwise messaging platform addresses a wide range of communication requirements and simplifies buying through a dedicated environment.

Using this tool is easy, and because all messages created by the seller are in real time it provides analytics, reminders and collaboration in a simple manner.

This improved productivity for both the buyer and the seller is about to get better thanks to the integration with Salesforce CRM.

Following this integration, Tellwise users can link their Salesforce account, enabling sellers to instantly access their Salesforce contacts directly on the Tellwise platform.

All useful customer data is delivered back to Salesforce, enabling sellers to focus on the customer and not spend their precious time on administrative details.

“Our goal with Tellwise is to allow the seller to focus on the buyer so they don’t have to waste time on the administrative backend. By streamlining communications and giving sales the ability to see how buyers respond, Tellwise helps companies close more deals,” said Conrad Bayer, co-founder and CEO of Tellwise.  

Earlier this year, Salesforce.com signed a strategic alliance with Philips to deliver to deliver an open, cloud-based healthcare platform.

This platform will be delivered by leveraging Philips' expertise in medical technology, clinical applications and clinical informatics and salesforce.com's leadership in enterprise cloud computing, innovation and customer engagement.




Edited by Maurice Nagle



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