Delta Dental Insurance Company has announced that it has recently appointed, Bob Menhart as the new vice president of contact center operations. Delta Dental Insurance Company is part of Delta Dental Plans Association, a network of companies that provides dental coverage to 60 million people in the U.S.
In recent years, the company has experienced tremendous growth and has now hired Bob Menhart to manage the whole contact center operations.
Menhart is backed with 25 years of experience in operations, call center operations and sales. His previous work involved interactions with several businesses including insurance, pharmaceuticals and financial services.
Previous to Delta Dental Insurance Company, Menhart was working as a vice president of operations and general manager at Credit Resolution Partners. Earlier to that, he worked as vice president of pharmacy operations at Prime Therapeutics and also held positions with Nationwide and GEICO Insurance.
Delta Dental's roots go back to 1954 with the formation of dental service corporations in California, Oregon and Washington, which were created by dentists who recognized the need to increase access to oral health care. Led by Washington Dental Service (WDS), Delta Dental began by providing dental benefit programs for organized labor unions.
The Delta Dental system's main aim is to enhance the future definition of dental benefits and also to improve access to dental care. It does this by encouraging the expansion of dental benefit programs administered through their 39 member companies. Delta Dental provides the means for these service corporations to cooperate in the provision of multi-state and national group dental coverage.
Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with their affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 26.5 million enrollees.