Cloud-based VoIP switching and billing solutions Telinta and Lexifone, which offers an innovative translation solution with a clear vision to connect those who do not speak the same language, both for outbound or inbound calls, have partnered to offer automatic in-call translation services to VoIP service providers.
Officials with Lexifone said that the company’s automatic in-call translation service listens to both sides of the conversation and once a pause is sensed, a translated version of one’s speech is then announced during the call and is audible to both callers.
Thanks to the agreement to partner, Telinta customers will now be able to access and bill for Lexifone’s automatic in-call translation services directly from Telinta’s cloud-based switching platform.
“Lexifone is the world’s first provider of robotic in-call translation services,” said Steve Dubnik, CEO of Lexifone. Dubnik said that the company’s voice-to-voice interpretation technology provides rapid automated translation enabling end users to transact business or just share ideas across multiple languages.
Alex Ferdman, CEO of Telinta noted that Telinta partners with companies who offer innovative technologies, like Lexifone, which can help the customers grow their business. He added that with Lexifone’s automated translation, VoIP service providers can now serve end users who otherwise could never converse by phone.
“Lexifone is significantly more cost-effective than a human interpreter and is available 24/7,” said Itay Sagie, co-founder, vice president of sales, Lexifone.
ContactCenterSolutions in January reported that Telinta, had rolled out a new, easy-to-use mobile softphone app, TeliGlobe, for both iOS and Android devices. It enables Telinta's service provider customers to grow their businesses by adding a convenient softphone that makes it easier for end users to enjoy the costs savings of VoIP from their mobile device.