Contact Center Solutions Featured Article

VoiceNetworkx Begins Pilot Test for Conectame Residential VoIP Service

June 25, 2008

VoiceNetworkx Inc. has announced the beginning of their pilot test for the Conectame Residential VoIP service offering directed at the Hispanic markets. The primary offering of the service will be targeted to consumers with friends and family in Mexico.


This VoIP service test is expected to provide consumers with DIDs in the U.S. and in specific local markets in Mexico. Given the growth of the Hispanic market, the company should expect considerable growth in adoption.
 
"The consumers will be able to reach friends and family in Mexico through our VoIP service with plans that begin at $59.00 per month with unlimited calls. Additional services include multiple DIDs in Mexico and US cities as to facilitate calls from Mexico to the residential subscriber in the US," reported Erika Alvarez, Program Manager
at VoiceNetworkx, in a Wednesday statement.

This portion of the test also includes direct dialing from U.S. mobile subscribers by directing a U.S./local DID to a predetermined number in Mexico. This service is appealing as many families do not have a landline due to credit restrictions and other issues.

Subscribing to this service from VoiceNetworkx will allow these customers to reach their family in Mexico from any cellular phone, while also bypassing the traditional but more expensive calling card services.

The estimate for this market is that 2 billion calls per month have originated in the U.S. with Mexico as a destination. VoiceNetworkx is positioning itself to adequately seize the opportunity that this untapped market presents in Southern California.

VoiceNetworkx focuses on delivering reliable, high-speed, Internet Access seamlessly and securely without the telephone or cable company to businesses in major metropolitan markets.

As the company owns its own network, it is not dependent on the phone company and is able to deliver high quality symmetrical bandwidth to customers with faster installation at a significantly lower price than the competition.

It is almost surprising that such an opportunity has not yet been exploited in this market as the interactions between the U.S. and Mexico have presented significant opportunity in the past. Of course, the proper infrastructure had to be in place to maximize the opportunity with cost effective technology.
 
VoiceNetworkx has done well to implement the proper infrastructure to not only take advantage of these opportunities, but to launch the technology necessary to spread into other markets.
 
Susan J. Campbell is a contributing editor for TMC and has also written for Market Drive News. To see more of her articles, please visit Susan J. Campbell’s columnist page.
 
 
 



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