Contact Center Solutions Featured Article

Cardiff Awarded Microsoft Gold Certified Partner Status

April 22, 2008

Cardiff, a division of Autonomy Corporation and vendor of Intelligent Document products, has announced that it has attained Gold Certified Partner status in the Microsoft Partner Program with a competency in Business Process and Integration.

 
As a Gold Certified Partner, Autonomy Cardiff officials say, the company has "demonstrated expertise with Microsoft technologies and proven ability to meet customers' needs." Microsoft Gold Certified Partners receive benefits including access, training and support.

"We are pleased to have attained Gold Certified Partner status in the Microsoft Partner Program," said Mark Seamayns, Cardiff's CEO. "Cardiff has a close working relationship with Microsoft in the Business Process and Integration products market, giving us top-level access to Microsoft resources and support, including Microsoft's exclusive Partner Knowledge Base and more."
 
As one of the requirements for attaining Gold Certified Partner status, Autonomy Cardiff had to declare a Microsoft Competency, a set of requirements and benefits, formulated to represent the specific skills and services that partners bring to the technology industry.

Earlier this month Cardiff was named a "Cool Vendor" in the Gartner report titled "Cool Vendors in Business Process Management, 2008" by Janelle Hill, Marc Kerremans, Michele Cantara, published on April 3, 2008.
 
Cardiff's Business Process Management was cited for its rich user interaction, unstructured information processing and mobile process management. Its intelligence and automation is based on Autonomy's Intelligent Data Operating Layer technology, which incorporates pattern matching and linguistic analysis capabilities to "make computers work more like people," company officials say.
 
Using Autonomy's IDOL technology is credited with letting Cardiff sell to the BPM market, including voice-based approvals, automatic location of subject matter experts and the ability to use process contents to drive information searches through unstructured enterprise content.
 
This January Cardiff announced that Hunt Construction Group had expanded its use of Cardiff LiquidOffice technology to streamline and enhance "a multitude of project management and approval processes related to its worldwide commercial construction initiatives."
 
Hunt, founded in 1944, completes over $1.8 billion of commercial construction work annually and has between six and eight billion dollars of work under contract at any given time.
 
David Sims is a contributing editor for ContactCenterSolutions. To read more of David’s articles, please visit his columnist page. He also blogs for ContactCenterSolutions here.
 

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