Contact Center Solutions Featured Article

CRM for nonprofits vendor Kintera has announced that Marla Davidson, chief information officer and executive vice president of strategy management for the Arthritis Foundation, will be the keynote speaker at Kintera's annual user conference scheduled for April 30 - May 1 in Washington, D.C.

 

Davidson will address attendees comprising of Kintera clients and partners. As CIO for the national office of the Arthritis Foundation she's responsible for the deployment of system-wide hardware, data networking, personal productivity and office automation systems, the financial system and the Constituent Relationship Management system to the national office, nearly 50 chapter offices and numerous branch locations.

 

Kintera's User Conference 2008 provides a forum for the company's clients to learn the latest in Kintera technology, upcoming product releases, and industry best practices. The conference includes specially focused tracks on CRM/donor management, engagement, and accounting and offers sessions featuring clients, partners, case studies, and best practices.

 

This year's conference theme is "Raising the Bar."

 

At the end of last year Kintera announced that Advizor Solutions, a vendor of business analysis software, joined the Kintera Connect partner program to "develop a product that will help nonprofits gain a better understanding of donor behavior and giving patterns."

 

Once completed, the application will provide nonprofit organizations with interactive, customizable, and on-demand business analytics, the Kinterians say: Using Advizor Solutions' Visual Discovery, nonprofits will "be able to graphically view robust analytics including gender, age, giving history, payment time and type, donation frequency, and donor campaign activity."

 

Additionally, the interactive functionality of Advizor Solutions' business intelligence software will enable nonprofit clients to drill down and personalize information gathered from Kintera's donor management and fundraising products.

 

"The Kintera Connect platform enables us to create an integrated product that we believe will enable nonprofit organizations to raise money more efficiently," said Doug Coswell, CEO of Advizor Solutions. "The idea to contact Kintera and join the program actually came from one of our nonprofit clients."