Contact Center Solutions Featured Article

1,300 Conferees Expected At NISH National Training and Achievement Conference

March 04, 2008

NISH, a national nonprofit agency whose mission is to create employment opportunities for people with severe disabilities by securing federal contracts through the AbilityOne Program, has announced that more than 1,300 attendees, including federal government procurement and requiring officials and representatives from hundreds of AbilityOne-affiliated nonprofit agencies, are expected to attend the 2008 NISH National Training and Achievement Conference to be held at The West Bonaventure Hotel & Suites in Los Angeles, California from April 14-16, 2008.
 
The NISH annual conference theme focuses on performance excellence and offers federal government officials and other attendees the opportunity to attend training sessions and network with others in the disability community who primarily work through the AbilityOne Program, a federal government program that creates employment opportunities for people with severe disabilities through federal contracts for services and products. More than 70 training sessions will be conducted geared toward performance excellence. The NISH National Awards Program Banquet, held in conjunction with the conference, will honor more than 20 award recipients for their outstanding achievements and support of the AbilityOne Program.
 
The conference tracks include the AbilityOne Program, Federal Government, Business Development, Services, Products, Quality, Leadership and Workforce Development. Continuing education credits are available through a full-day program on performance-based service contracting.
 
The conference kicks off with an Opening Session featuring keynote speaker Sherry Lansing, Founder and Chair of the Sherry Lansing Foundation and former chair of the Motion Picture Group of Paramount Pictures (News - Alert) from 1992 to 2005. In this position, she oversaw the release of more than 200 films, including Academy Award winners Forrest Gump, Braveheart, and Titantic. She was also the first woman to serve as President of Production at 20th Century Fox. The conference closes with an evening of recognition and salute to the 2007 NISH National Awards Program recipients.
 
The AbilityOne Program is the largest single source of employment for people who are blind or have other severe disabilities in the U.S. More than 600 participating nonprofit organizations employ these individuals and provide quality goods and services to the federal government at a fair price.
 
For more information about the 2008 NISH National Training and Achievement Conference, visit www.nish.org.
 
 
Tracey Schelmetic is editorial director for CUSTOMER INTER@CTION Solutions. For more articles please visit Tracey Schelmetic’s columnist page.

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers whitepapers, case studies and other documents which are free to registered users. Today’s featured white paper is IP Enabled Contact Centres , brought to you by Avaya (News - Alert).

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review: Interactive Intelligence, BT and Accenture

The future is now, or at least it is coming at us fast in the Contact Center Solutions Community, and there are two great ways to be part of the industry buzz as to what is unlikely to unfold in 2015. The first is to attend ITEXPO East, January 27-30, 2014 at the Miami Beach Convention center. This is a great opportunity to be warm and more to the point, hear, see and discuss contact center issues in person with peers and subject matter experts. [ Read More ]
01/17/2015

Customer Experience: The Last True Differentiator

In Ernst & Young's Global Consumer Banking Survey 2014, customers chose "the way I am treated" as the second most important reason for trusting their banking provider, just behind the understandably important "financial stability" of their bank. Customer experience was also cited as the most common reason for opening and closing accounts, more important than fees, rates, locations or convenience. Approximately 40 percent of customers planned to open or close an account in 2014. This means banks … [ Read More ]
01/16/2015

Digital Is Driving Businesses to Offer Personal and Intuitive Customer Experiences says Accenture Report

The preoccupation with improving the customer experience (CX) by C-levels around the world has been a trend for several years. In fact, the fastest growing C-level position is Customer Experience Management Officer (CEMO) or some variation on the title. And, as CX becomes ever more important as the means to provide differentiated value, delighting existing customers and for obtaining and keeping new ones, the preoccupation will not only grow more intense in 2015, but so will the investments in t… [ Read More ]
01/16/2015

BT Launches New Personalized Video Message Service

When it comes to contact center out-reach there are two trends that everyone needs to literally and figuratively keep an eye on in 2015. They are "personalization" and "video." And, while the first may seem obvious since the goal of marketers is to make customers and prospects feel appreciated with tailored messages uniquely for them, the use of video on the outbound side of things is after many years becoming something more than a novelty. [ Read More ]
01/15/2015
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!