Contact Center Solutions Featured Article

1,300 Conferees Expected At NISH National Training and Achievement Conference

March 04, 2008

NISH, a national nonprofit agency whose mission is to create employment opportunities for people with severe disabilities by securing federal contracts through the AbilityOne Program, has announced that more than 1,300 attendees, including federal government procurement and requiring officials and representatives from hundreds of AbilityOne-affiliated nonprofit agencies, are expected to attend the 2008 NISH National Training and Achievement Conference to be held at The West Bonaventure Hotel & Suites in Los Angeles, California from April 14-16, 2008.
 
The NISH annual conference theme focuses on performance excellence and offers federal government officials and other attendees the opportunity to attend training sessions and network with others in the disability community who primarily work through the AbilityOne Program, a federal government program that creates employment opportunities for people with severe disabilities through federal contracts for services and products. More than 70 training sessions will be conducted geared toward performance excellence. The NISH National Awards Program Banquet, held in conjunction with the conference, will honor more than 20 award recipients for their outstanding achievements and support of the AbilityOne Program.
 
The conference tracks include the AbilityOne Program, Federal Government, Business Development, Services, Products, Quality, Leadership and Workforce Development. Continuing education credits are available through a full-day program on performance-based service contracting.
 
The conference kicks off with an Opening Session featuring keynote speaker Sherry Lansing, Founder and Chair of the Sherry Lansing Foundation and former chair of the Motion Picture Group of Paramount Pictures (News - Alert) from 1992 to 2005. In this position, she oversaw the release of more than 200 films, including Academy Award winners Forrest Gump, Braveheart, and Titantic. She was also the first woman to serve as President of Production at 20th Century Fox. The conference closes with an evening of recognition and salute to the 2007 NISH National Awards Program recipients.
 
The AbilityOne Program is the largest single source of employment for people who are blind or have other severe disabilities in the U.S. More than 600 participating nonprofit organizations employ these individuals and provide quality goods and services to the federal government at a fair price.
 
For more information about the 2008 NISH National Training and Achievement Conference, visit www.nish.org.
 
 
Tracey Schelmetic is editorial director for CUSTOMER INTER@CTION Solutions. For more articles please visit Tracey Schelmetic’s columnist page.

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers whitepapers, case studies and other documents which are free to registered users. Today’s featured white paper is IP Enabled Contact Centres , brought to you by Avaya (News - Alert).

Article comments powered by Disqus

Related Contact Center Solutions Articles

Plantronics' DA80 Makes Customer Service Centers Smarter

The moniker smart is now attached to phones, TVs, homes and even cars. As the size of computer processors get even smaller, more products will be embedded with the technology to make them smarter to deliver improved efficiency and productivity for many different industries. For contact centers, the goal is to always improve customer service, and then new Plantronics next-generation USB audio processor not only increases the effectiveness of service center operations, but it makes customer intera… [ Read More ]
02/25/2015

Contact Solutions Launches Adaptive IVR that Learns from Caller Behavior

We are all familiar with Interactive Voice Response (IVR) systems as the first thing we typically encounter when calling a contact center. The fact of the matter is that today's IVR capabilities can do a lot more than just give us options for directing calls to the appropriate resources. They are in fact valuable tools for contact center administrators in terms of improving the customer experience. In fact, as illustrated by the recent announcement by Reston, VA-based cloud-based customer care s… [ Read More ]
02/25/2015

Interactive Intelligence Highlights Five Customer Interaction Trends to Watch in 2015

A few weeks ago collaboration, communications and customer engagement solutions provider Interactive Intelligence hosted a jam-packed webinar called What's New for Contact Centers in 2015 and Why it Matters. If you missed this event, you can still watch and listen to the archived version, and it is highly recommended to say the least. [ Read More ]
02/19/2015

Teleperformance Wins Frost & Sullivan Award for Product Leadership in Chile

Work with BBVA cited as Teleperformance Wins Frost & Sullivan Product Leadership in Chile award. [ Read More ]
02/18/2015

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!