Contact Center Solutions Featured Article

Telit Wireless Solutions is setting up Competence Centers through key partners around the globe in order to expand its range of services and customer support.

 

The Competence Center partners are selected using strict criteria. The selected partner companies offer customers specialized expertise and engineering services in the design and certification of cellular m2m applications based on Telit technology. So far, Telit has selected seven companies in Europe, North and South America for the Telit program in a bid to provide customers extended support services.

 

In addition to providing design, development and integration assistance the Telit Competence Centers provide other value-added services to customers in the application design process. Competence Centers help integrating the innovative suite of Telit GSM/GPRS modules and m2m cellular solutions when assisting the development of customer applications. This help to achieve best technical results.

 

According to Telit, customers benefit from effectively outsourcing parts of their application development to experienced Telit partners that have demonstrated competencies in the field of cellular wireless technology. OEMs can also remain focused in their core competencies throughout product development, which improves R&D efficiency and time-to-market performance.

 

Roger Dewey, president & CEO of Telit Wireless Solutions said that Telit Competence Centers provide customers expanded support services, helping them maximize utilization of GSM/GPRS technology.

 

“In this context, Telit customers can look to the Competence Center as a professional and reliable partner to quickly solve communication integration challenges,” said Dewey in a statement.

 

The Competence Centers will also complement Telit’s current distribution network as they indirectly contribute to generating new business for all channel partners.