Aegis BPO Services Australia Pty Limited, an affiliate of
Aegis Limited, a global business process outsourcing (BPO) provider, is all set to acquire
UCMS Group Limited, a BPO services provider in Australia.
The companies have
reportedly signed a definitive agreement for Aegis to acquire all of the shares of UCMS Group Limited through an all cash transaction with an aggregate equity value of approximately AUD 54 million.
Aegis officials said that on completion of the transaction, the company will become a major player in the rapidly growing global BPO market with operations in India, the Philippines, the United States, Costa Rica, Kenya and now Australia.
Officials said UCMS, which is part of part of
Essar Group, one of India's business conglomerates, would offer and benefit from greater scale, deeper domain expertise, a comprehensive and flexible solution offering, financial strength, and a rich international talent pool.
"This is a great opportunity for the UCMS Group to be a part of a global ecosystem in BPO services with Aegis," said Aparup Sengupta, Global CEO and Managing Director of Aegis Limited, in a statement.
Sengupta was of the opinion that the business combination will enhance value for customers and employees. Aegis is well positioned for growth and geographic expansion as it delivers on the mission to become a leader in the global BPO market, he added.
Sengupta said that Aegis has grown five fold in size and ten fold in employee strength in the last four years. Australia and New Zealand logically become a part of the company’s growth strategy and offer an opportunity for Aegis to expand its footprint in this geography.
He said that the combined entity will offer clients and prospects an expanded set of solutions and services from a broader geographic delivery platform.
"We are excited to become a part of a global outsourcing leader. We believe that this combination will deliver superior value to our customers as well as provide our employees with an opportunity to be part of a larger enterprise and to explore career opportunities in new geographies”, said Denice Pitt, chief executive officer, UCMS.
Pitt said that combining UCMS and Aegis, with its excellent reputation for customer service and high quality services, creates a wealth of exciting growth opportunities, as well as operational and client acquisition synergies.
He said that the two companies share the same core values of customer satisfaction and commitment to high quality solutions. UCMS solutions bring compelling value to an organization and Aegis's leadership and market strength can take UCMS to the next level of excellence, Pitt added.
