Contact Center Solutions Featured Article

eTouch SamePage Now Available on Salesforce.com's Force.com AppExchange

April 15, 2009

Fremont, Calif.- based enterprise-class wiki solutions provider eTouch has reportedly made available SamePage version 4.1 on the Force.com AppExchange from salesforce.com.


Bringing together the best of wikis and blogs, SamePage helps support, streamline, and manage collaborative team efforts. The intuitive wiki interface is in the WYSIWYG (what you see is what you get) format.

It is ideal for internal users and external customers, clients and partners. Both SMBs and global enterprises can use SamePage to capture, disseminate and locate information. Among the main features of the interface are, a robust search functionality, powerful administration features, and a fine-grained security structure.

Built using the Force.com platform, SamePage can be directly deployed through the Force.com AppExchange.

"Salesforce.com customers can truly benefit from the collaboration and creative sharing that SamePage enables," said Aniruddha Gadre, CEO of eTouch Systems, in a release. "We are pleased to be one of the first enterprise wikis on the AppExchange."

"The Force.com AppExchange offers an abundance of cloud computing applications that complement and expand the value of Salesforce CRM," added Kendall Collins, chief marketing officer at salesforce.com. "Customers can use eTouch SamePage as a cost-effective and innovative enterprise wiki product that facilitates knowledge management and collaboration with both internal and external audiences.”

Force.com is a recognized enterprise platform for building and running business applications in the cloud. It powers the Salesforce CRM applications, more than 800 ISV partner applications like those from CODA and Fujitsu, and more than 100,000 custom applications used by salesforce.com's 55,400 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel. Through the Force.com AppExchange marketplace, it is easy to share and distribute applications to the entire cloud computing community.

In October last year, ContactCenterSolutions had reported that availability of the Quosal application on Force.com AppExchange.

Divya Narain is a contributing editor for ContactCenterSolutions. To read more of Divya’s articles, please visit her columnist page.

Edited by Patrick Barnard



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