iQor, a global provider of business process outsourcing and product support services, has announced its plans to add 65,000 sq. ft. of area to its existing Dasmariñas, Cavite call center.
With the new expansion, the center is expecting to hire 1,200 care agents over the next 12 months. The company is filling in variety of jobs including supervisors, managers, trainers and call center professionals to help support its expansion.
Gary Praznik, COO iQor said “With more than 8,100 employees in the Philippines, iQor is now among the top 10 BPO providers in the country. We’re excited to create an additional 1,200 jobs in the Philippines over the next 12 months.”
With a global workforce of more than 32,000 employees in 17 countries, IQor ensures that the most recognized brands in the world can rely on the aftermarket product and customer support solutions that it delivers, spanning the consumer value chain with customer care, receivables, management, product diagnostics, and repair services. Some of the additional services the company provides include:
According to the company, its award-winning technology, logistics and analytics platforms helps users to evaluate, monitor, and analyze brand interactions, enhance business processes, and helps recognizing operational efficiencies that helps to achieve greater results.
“Our outstanding and persistent customer satisfaction scores led by our teams in the Philippines is driving client expansion in the mobility sector,” added Gary Praznik.
The new employees can take advantage of the paid training and flexible work schedules, including weekend scheduling options, offered by the company. The extended call center, which will soon start hiring is situated inside the SM Dasmariñas Mall on Governor's Drive, on the corner of Aguinaldo Highway, Brgy. Sampaloc 1, Dasmariñas City, Cavite.