Contact Center Solutions Featured Article

Forrester Report Recognizes Centrify as a Strong Performer

February 24, 2014

Centrify Corporation has been recognized as a Strong Performer in the recent Forrester (News - Alert) Research’s Privileged Identity Management report, "The Forrester Wave: Privileged Identity Management, Q1 2014." The report evaluated nine vendors based on 18 key criteria, including current offering, strategy and market presence. Centrify Corporation is a leading provider of Unified Identity Services across data center, cloud and mobile platforms.

In a release, Matt Hur, senior director of product management, Centrify, said, "In today's IT security environment, malicious insiders and outsiders are ultimately after the 'keys to the kingdom', because access to privileged accounts gives hackers everything they need to siphon off sensitive data from critical servers. Centrify uniquely provides an approach to privileged identity management that leverages existing investments in infrastructure and skillsets, and does not affect user productivity by changing the way they access servers and applications. This approach combined with our comprehensive privileged access management solution enables our customers to effectively manage identity-related risk while adapting as their business demands."

According to the report, among the vendors' current offerings evaluation, Centrify Server Suite was recognized as the only solution to earn the highest possible score for its customer satisfaction, market presence, and Active Directory bridge functionality. Centrify also received highest score for its privileged session spawning, privileged session recording, and privilege escalation.

The Forrester Research (News - Alert) report cites, "Customers have found the product to be above expectations, citing excellent staff support and technical support. Customers have been impressed with the level of care Centrify has committed to its product and the partner relationship it establishes. Leaders in the Privileged Identity Management (PIM) space now offer cloud support, threat mitigation to prevent data breaches, and privileged identity intelligence. The PIM market is growing because more Security and Risk (S&R) professionals see PIM as a relatively simple but effective way to address their top security, compliance, and efficiency challenges. Also, S&R pros increasingly trust PIM providers to act as strategic partners, advising them on top password safe decisions and offering layered controls."

Centrify's unified identity services extensively supports cloud applications, multi-tenancy for centralized policy management across its components, and agent-based as well as agentless deployment for session recording. Organizations are enabled to reduce costs, and increase agility and productivity. 




Edited by Cassandra Tucker

Article comments powered by Disqus

Related Contact Center Solutions Articles

Looksery Enables Face to Face Communication Capabilities for Call Centers

Now call centers can handle calls face to face (though avatars) with their customers. Looksery, a company that provides face tracking and modification technologies for real-time video messaging, has made its unique technology available for call centers. This software takes the call center communication to the next step by providing the much needed personal visual interfaces to the entire call process. [ Read More ]
08/01/2014

China Mobile Jiangsu Selects Nuance Communications

China Mobile Jiangsu Branch has selected Nuance's speech and Natural Language Understanding (NLU) technology as to enhance the experience of callers who need service support from the company. [ Read More ]
08/01/2014

Israel HFC Call Center Fields Citizen Concerns Amidst Rocket Fire

The Home Front Command call center is a bastion of safety and information for Israeli residents in this current time of fighting with groups such as Hamas and the rocket fire pummeling the country. [ Read More ]
08/01/2014

Acqueon U-Nexis Now Integrates with UCCX 10.5

Acqueon Technologies is a developer of software solutions for the customer collaboration industry. The company recently announced the availability of its U-Nexis, an outbound solution for the new Cisco Unified Contact Center Express 10.5 platform. [ Read More ]
07/31/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!