Contact Center Solutions Featured Article

American Support to Applicants: 'Don't Work for Us'

July 09, 2013

Companies resort to various ways to hire employees. Some offer countless benefits and some more offer higher salaries. But sometimes, companies take a whole different approach to recruiting.

Asking candidates not to work may be the new mantra to get them working for your company. American Support is taking this new approach to hiring by telling candidates that they are “supposed to quit this job,” to “step all over us” and even going so far as saying, “Don’t work for us.”


American Support has been in sales for two decades, so it might argue that it knows how to attract the candidates. In fact, the company believes that this type of straight talk will attract more candidates.

A high number of the American Support team comes from three specific demographics: college students, work-at-home moms and military spouses. The company has not only been different in its appointment techniques, but it appoints 100% American workers in contact centers. In fact, the company recently changed its name to “American Support” from "Evergreen Sales & Marketing"

The employees who work for American Support will also have the opportunity to be a co-employee of ADP TotalSource. The company provides various benefits such as six recognized holidays, up to 21 days of Paid Time Off, and bereavement leave.

“Many contact centers talk about career paths and advancement opportunities and the reality is that with few exceptions, these opportunities don’t exist,” said American Support President and CEO Matt Zemon. “Even more important, our ideal candidates don’t want a career path in telesales. They want a good job, for now. They then want to move on with their lives. We understand and respect that. We have been teaching people how to sell for 20 years.”

In 2011, the company announced joining Jobs4America Coalition. Jobs4America is an alliance of companies and business leaders committed to creating new jobs and opportunities for communities and families across America.




Edited by Ryan Sartor



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