Statera, a provider of IT staffing, consulting, IT project management, outsourcing and cloud service brokerage, has implemented Salesforce.com for a recruiting firm in order to enhance its account, contact and campaign management.
Lori Sanders, practice lead for Customer Relationship Management at Statera, said, “We are pleased at our ability to quickly implement systems that help firms to improve their internal and external business processes using Salesforce.com.”
As a technology solutions provider for business transformation, the client firm manages hundreds of potential candidate contacts besides also conducting major recruiting conferences. Statera implemented, trained users and provided business process improvement related to account, contact and campaign management using Salesforce.com for the client firm.
By using the Salesforce.com or SFDC Quick Start methodology, Statera deployed a functional configuration of the SFDC Sales Cloud in two weeks. It helped the client with project management, requirements gathering, business analysis, configuration, reporting and training tasks.
According to officials, Statera also implemented campaign and e-mail template functionality and new business processes which will manage invitation distribution for the client’s recruiting conferences.
Salesforce Touch was enabled for the client for offering support to mobile capabilities, besides eliminating unused views and fields for streamlining the management of new fields and to track accounts and contacts.
The implementation covered sales and marketing functions also which greatly improved communication with new and existing candidates besides launching more options for marketing initiatives and opportunities. This helped increase client touch points besides reducing time and resources for managing recruiting events for the recruiting firm.
Statera also unveiled new restructured and service offerings that will help transform businesses by balancing people, process and technology.
Its Expert Services helps clients to locate hard-to-find human resources, and scale their IT staff quickly and efficiently. Statera’s unique recruiting process considers both technical and cultural fit with clients.