Contact Center Solutions Featured Article

October 16, 2012

Avis Budget Group Adds New Positions to its Business Support Center in Budapest, Hungary


Avis Budget Group, Inc., a company offering vehicle rental services through its Avis and Budget brands, with 10,000 rental locations in approximately 175 countries around the world, has announced that its hiring 235 people to its Business Support Center (BSC) in Budapest, Hungary.

Officials at the company said that these new positions are added to restructure their financial, administrative and customer-service processes for the company's Europe, Middle East and Africa (EMEA) region and provide Avis Budget Group with significant cost savings.

"Our Business Support Center expansion will enhance our customer service, and further drive efficiency throughout the region," said Larry De Shon, president, EMEA, Avis Budget Group. "The initiative will better position Avis Budget EMEA for sustained, profitable growth, and at the same time will create significant employment opportunities in Hungary."

Last year, the Avis Budget Group took a major step by acquiring Avis Europe and subsequently restructured its senior leadership team and global organization into three operating regions: North America; Europe, Middle East and Africa; and Latin America / Asia Pacific.

Following the acquisition, the company has even expanded its shared-services center to integrate its operations within Europe. The BSC initiative contributes toward Avis Budget Group's acquisition synergies, which are expected to be providing more than $35 million in annual benefits by late 2012.

"Avis Budget Group's commitment to this country shows that they are satisfied with Hungary as a place to conduct business," said Erzsébet Dobos, president of the Hungarian Investment Trade Agency. "We're pleased that they have chosen to invest in our country and our future."

The newly appointed personnel’s will be involved in operations including accounting, accounts receivable, accounts payable, database management, fleet administration, information technology and customer service. The new positions will bring the total number of BSC employees to approximately 550 with communication skills in Dutch, English, French, German, Italian and Spanish.




Edited by Brooke Neuman


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