Contact Center Solutions Featured Article

VXi Launches UC ProSet for Contact Center Users

February 14, 2012

The UC ProSet wired headset designed especially for unified communication users in contact centers and offices has been launched by VXi Corporation. VXi Corporation has improved its unified communication B2B line with this new headphone, the UC ProSet, which incorporates several features for ease and fashion of contact center users.


Contact center workers and headset users in busy offices and at-home offices will find the UC ProSet an ideal solution. Now conversations will be clear with the sharp, accepted sound quality created by the headphone’s wideband audio, therefore resulting in improved productivity. The new headphones will negate nearly 87 percent of background noise with its sophisticated noise-cancellation expertise, thereby enhancing communication with customers. The robust, lightweight and striking design of the UC ProSet will also ensure the users comfortable operation of the headphones throughout the day. 

In a release, Mike Ferguson, president and CEO of VXi Corporation said, “VXi has been delivering value, excellence and innovation with its business headsets for contact centers and offices for more than 20 years. The new UC ProSet further solidifies our company's position as the industry leader, not only in headset technology, but also for style and comfort.”

Any work setting can now use UC ProSet after customizing the headset as per their requirements. Investments made by companies in equipment will be maximized as UC ProSet also works with existing amplifiers and cords. Any UC strategy, irrespective of the complexity, can be now effortlessly integrated with the UC compliant headset. UC users are offered two variants of the UC ProSet, binaural with two speakers and monaural with one speaker, both of which come with a two-year warrantee.

Superlative telecommunication and speech recognition solutions are provided by VXi Corporation to contact centers, offices and mobile professionals. VXi delivers value, brilliance and originality to the market with its product portfolio which ranges from the noise-canceling microphone to the latest line of Unified Communications solutions. Best warranties in the industry are offered by VXi for its products, which meet the maximum international standards for class and service.

In other news, Vicente Capital Partners (VCP), a global growth equity investment firm, recently announced that its Growth Equity Fund led the successful recapitalization of VXi Corporation. This is VCP's sixth investment out of its $165 million Growth Equity Fund.



Carolyn John is a Contributor to ContactCenterSolutions. To read more of her articles, please columnist page.

Edited by Jennifer Russell



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