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Interactive Intelligence Receives Record Page Views on Highest Trafficked Contact Center Site on the Web

April 09, 2008

Interactive Intelligence Contact Center Research Community Web page on ContactCenterSolutions receives nearly 600,000 views in March
 
NORWALK, Conn., April 8, 2008 -- The Interactive Intelligence-sponsored Contact Center Research Community Web page on ContactCenterSolutions — among the highest trafficked Internet sites of its kind* — achieved a record 587,084 page views in March. This is the highest number of views for the site to date, and the second highest among all of ContactCenterSolutions’s online communities.

 
“Partnering with Interactive Intelligence solidifies the integrity and relevance of this unique news and analysis portal,” said TMC president, Rich Tehrani. “Providing a high-quality, content-driven Web site serving the contact center community is yet another way ContactCenterSolutions maintains its high traffic, reaching 10 million unique visitors and 300 million page views annually.”
 
The Contact Center Research Community was designed as a “one-stop shop” to help decision makers more quickly and easily research the latest technologies affecting their industry, including unified communications, voice over IP (VoIP), software as a service (hosting), speech analytics, and more.
 
The community functions as a clearinghouse for the most reliable, up-to-date third-party resources, including feature articles, industry news, blogs, Web demos, product showcases, and white papers.
 
“Teaming with TMC to provide a centralized, education-focused portal for access to third-party articles, breaking news, whitepapers and more, has been an incredibly effective way to help promote advancements within the contact center industry,” said Interactive Intelligence senior vice president of worldwide marketing, Joseph A. Staples.
 
For more information about the Contact Center Research community, visit: http://callcenterinfo.tmcnet.com or www.tmcnet.com.
 
* According to independent Web site monitoring firm, Quantcast, the Contact Center Research Community has higher U.S. traffic than any other contact center media Web site.
 
About ContactCenterSolutions’s Global Online Communities (GOCs)
GOCs are a robust editorial platform with layer upon layer of content in multiple media formats, focused on a specific area of the market designed in conjunction with the sponsor of each site. Each GOC is a vibrant community the ranks well on leading search engines and gets frequently bookmarked by decision makers. GOCs are highlighted on ContactCenterSolutions by appearing in the top tabs on each page of the site.
 
Visit our Global Online Communities, http://www.tmcnet.com/community/, to learn more about all our communities or to learn about creating your company’s own global online community.
 
About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. ContactCenterSolutions, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. According to Quantcast*, ContactCenterSolutions reaches nearly one million U.S. unique visitors each month. ContactCenterSolutions serves as many as three million unique visitors globally each month according to Webtrends. In addition, TMC produces INTERNET TELPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. (*Quantcast is an independent Web site that monitors U.S. Web traffic)
 
For more information about TMC, visit www.tmcnet.com.
 
Contact:
Jan Pierret
ContactCenterSolutions
203-852-6800 x228
jpierret@tmcnet.com

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