Contact Center Solutions Featured Article

Alpine Access Goes Above And Beyond For National Guard And Reserve

February 21, 2008

Home agent call center service provider Alpine Access today announced that it has been honored with the “Above and Beyond” award from the National Committee for Employer Support of the Guard and Reserve (ESGR).
 
In a ceremony at the company's corporate headquarters in Denver, Alpine Access was presented with the award in recognition of "the company’s outstanding support of employee participation in the National Guard and reserve force," according to the company. Company CEO Chris Carrington received the Patriot (News - Alert) Award for his support of employees serving military duty.
 
The Above and Beyond award is presented in limited numbers to employers at the state and local level who are recognized as having "gone above and beyond the legal requirements for granting leave and providing support for employees serving military duty." The Patriot Award recognizes people who find additional ways to help military personnel on an individual level.
 
David Russell, executive director at Alpine Access and a navy lieutenant, nominated Carrington and Alpine Access in appreciation of the support both have provided to him and his family. Russell has recently been called to active duty and will be departing to Iraq at the end of February.
 
“Supportive employers are critical to maintaining the strength and readiness of the nation’s National Guard and reserve units,” said Fred Fletemeyer, vice-chair for the Colorado Committee for ESGR. ”That is why we are pleased to recognize companies such as Alpine Access that make it a little easier for men and women to serve their country.”
 
Alpine Access joins thousands of employers who have modified current human resource practices to meet the Uniformed Services Employment and Re-Employment Rights Act Law (USERRA). Many companies go “Above and Beyond” with additional support such as continued pay to offset the loss of wages or an extension of heath care benefits to complement coverage provided by the military.
 
For more information, visit www.alpineaccess.com.
 
Tracey Schelmetic is editorial director for CUSTOMER INTER@CTION Solutions. For more articles please visit Tracey Schelmetic’s columnist page.
 

Article comments powered by Disqus

Related Contact Center Solutions Articles

TantaComm Clears PCI DSS V3.0 Certification

In order to safeguard its customers' credit cardholder personal information, TantaComm, a provider of customer interaction recording, compliance, and performance management solutions, completed its annual certification to PCI DSS V3.0 standard. Also the company has added HIPAA Compliance to its suite of offerings. [ Read More ]
08/18/2014

Star2Star Communications Announces Release of StarCenter SMART

Star2Star Communications, makers of the world's most scalable cloud communications solution, has released StarCenter SMART (StarCenter Monitoring Alerting & Reporting Tool) and other new features for their advanced call center solution. [ Read More ]
08/18/2014

Smaller Ops Can Now Add Text Messaging to Customer Service

It stands to reason that customer-facing organizations would look to social, email, Web and other methods to augment traditional channels. [ Read More ]
08/18/2014

Contact Center Solutions Week in Review

The Contact Center Solutions Community had a global look and feel. Plus, despite some news online you may have seen about contact center job eliminations in some ailing vertical markets in the U.S., the realities are the community is experiencing robust growth including in North America as the need for organizations of all sizes to improve their customer experience capabilities is encouraging C-levels to invest in technologies that can do so. [ Read More ]
08/16/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!