Contact Center Solutions Featured Article

Alpine Access Goes Above And Beyond For National Guard And Reserve

February 21, 2008

Home agent call center service provider Alpine Access today announced that it has been honored with the “Above and Beyond” award from the National Committee for Employer Support of the Guard and Reserve (ESGR).
 
In a ceremony at the company's corporate headquarters in Denver, Alpine Access was presented with the award in recognition of "the company’s outstanding support of employee participation in the National Guard and reserve force," according to the company. Company CEO Chris Carrington received the Patriot (News - Alert) Award for his support of employees serving military duty.
 
The Above and Beyond award is presented in limited numbers to employers at the state and local level who are recognized as having "gone above and beyond the legal requirements for granting leave and providing support for employees serving military duty." The Patriot Award recognizes people who find additional ways to help military personnel on an individual level.
 
David Russell, executive director at Alpine Access and a navy lieutenant, nominated Carrington and Alpine Access in appreciation of the support both have provided to him and his family. Russell has recently been called to active duty and will be departing to Iraq at the end of February.
 
“Supportive employers are critical to maintaining the strength and readiness of the nation’s National Guard and reserve units,” said Fred Fletemeyer, vice-chair for the Colorado Committee for ESGR. ”That is why we are pleased to recognize companies such as Alpine Access that make it a little easier for men and women to serve their country.”
 
Alpine Access joins thousands of employers who have modified current human resource practices to meet the Uniformed Services Employment and Re-Employment Rights Act Law (USERRA). Many companies go “Above and Beyond” with additional support such as continued pay to offset the loss of wages or an extension of heath care benefits to complement coverage provided by the military.
 
For more information, visit www.alpineaccess.com.
 
Tracey Schelmetic is editorial director for CUSTOMER INTER@CTION Solutions. For more articles please visit Tracey Schelmetic’s columnist page.
 

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