Contact Center Solutions Featured Article

Alpine Access Goes Above And Beyond For National Guard And Reserve

February 21, 2008

Home agent call center service provider Alpine Access today announced that it has been honored with the “Above and Beyond” award from the National Committee for Employer Support of the Guard and Reserve (ESGR).
 
In a ceremony at the company's corporate headquarters in Denver, Alpine Access was presented with the award in recognition of "the company’s outstanding support of employee participation in the National Guard and reserve force," according to the company. Company CEO Chris Carrington received the Patriot (News - Alert) Award for his support of employees serving military duty.
 
The Above and Beyond award is presented in limited numbers to employers at the state and local level who are recognized as having "gone above and beyond the legal requirements for granting leave and providing support for employees serving military duty." The Patriot Award recognizes people who find additional ways to help military personnel on an individual level.
 
David Russell, executive director at Alpine Access and a navy lieutenant, nominated Carrington and Alpine Access in appreciation of the support both have provided to him and his family. Russell has recently been called to active duty and will be departing to Iraq at the end of February.
 
“Supportive employers are critical to maintaining the strength and readiness of the nation’s National Guard and reserve units,” said Fred Fletemeyer, vice-chair for the Colorado Committee for ESGR. ”That is why we are pleased to recognize companies such as Alpine Access that make it a little easier for men and women to serve their country.”
 
Alpine Access joins thousands of employers who have modified current human resource practices to meet the Uniformed Services Employment and Re-Employment Rights Act Law (USERRA). Many companies go “Above and Beyond” with additional support such as continued pay to offset the loss of wages or an extension of heath care benefits to complement coverage provided by the military.
 
For more information, visit www.alpineaccess.com.
 
Tracey Schelmetic is editorial director for CUSTOMER INTER@CTION Solutions. For more articles please visit Tracey Schelmetic’s columnist page.
 

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Centers Embracing Asterisk

The VoIP PBX Asterisk has long been touted, along with Linux, as one of the open source movement's biggest success stories, but how does the open source PBX fare under real-world contact center use? Very well, according to a guest post on Asterisk developer Digium's blog by Loway founder Lorenzo Emilitri. [ Read More ]
04/16/2014

OTRS Improves its Customer Support Software with New Features

OTRS Group has announced that it enhanced customer support software by adding new OTRS Feature Add-On "Ticket Allocation" feature to it. This is good news for service organizations and call centers that want to assign tickets automatically to its staff members. [ Read More ]
04/15/2014

Revana Wins Three Stevie Awards

Revana, the growth services division of TeleTech Holdings, Inc., recently announced that it was recognized with Sales Outsourcing Provider of the Year award, in the 9th Annual Stevie Awards for Sales & Customer Service. The company has won the Sales Outsourcing Provider of the Year award for third consecutive year. Apart from the Gold Stevie Award, Revana also won Silver awards both in the Online Sales and Telesales categories for its partnership with Google and another global client. [ Read More ]
04/15/2014

Amazon.com Employs Reverse Psychology with 'Pay to Quit' HR Practice

It's a practice that has business owners shaking their heads - companies offering bonuses for employees to quit their jobs. But that's exactly what Amazon.com has started doing with its employees. Each year the retail e-commerce giant plans to offer its fulfillment-center employees a $2,000 bonus if they decide to quit. It increases $1,000 each year until it caps at $5,000. [ Read More ]
04/15/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!