Contact Center Solutions Featured Article

CRM, ERP Vendor Plexus Demonstrates Medical Manufacturing Tool

January 28, 2008

Plexus Systems, providers of Plexus Online on-demand software, has announced it will demonstrate its product at in the Pacific Design & Manufacturing Show in Booth 1825. The event is held January 29 - 31, 2008 at the Anaheim Convention Center in California.


Medical device production requires high precision, and the product gives manufacturers to have an ability to trace a problem with a finished product back through the complete production process. Once a manufacturing issue is isolated, users can identify and quarantine all other suspect material.

Plexus Online is an on-demand product offering enterprise resource planning (ERP) functions such as accounting and finance modules, customer relationship management (CRM) features such as order entry and tracking and supply chain management (SCM) functions such as supplier quality and traceability.

A little over a month ago Plexus announced that Cuisine Solutions, a frozen food manufacturer, was the first food customer to implement Plexus Online to manage its operations under one fully integrated technology product.

Cuisine Solutions selected Plexus after searching bundled point products in the food and beverage industry. Plexus Online contains 350 unique business modules and is multi-lingual.

Cuisine Solutions management felt the system offered "many advantages" toward operating efficiencies, "improved customer communications, better internal control and flexibility" for their expanding operations, according to the Plexians.

Notes Mark Symonds, CEO, Plexus, "Cuisine Solutions wanted to modernize its operations with a rapid payback product while focusing on improving service to its customers," and "further streamline internal processes, improve inventory control, and focus on distribution enhancements with better traceability."

In October Plexus Chief Technical Officer Jerry Foster was named a finalist in the "Software Idol" competition in San Jose.

Yes, you're reading that correctly: "Software Idol."

Five finalists were selected from over 2,000 votes cast in the competition sponsored by the Business of Software 2007 conference organizers. Winning videos from the finalists can be viewed at http://www.businessofsoftware.org/softwareidol.aspx. Don't crash the servers, now.

----------

David Sims is a contributing editor for ContactCenterSolutions. To see more of his articles, please visit his columnist page.

Don’t forget to check out ContactCenterSolutions’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Today’s featured White Paper is titled VoIP Doesn’t Require Any Phone Equipment Investment, brought to you by Accessline.



Home