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AFS Choses AbilityCRM asPreferred Customer Relationship Management Partner

April 01, 2011

AFS Technologies has selected AbilityCRM as their preferred Customer Relationship Management (CRM) partner to offer its customers the Total Cost of Ownership (TCO).


AFS Technologies is a provider of business enterprise and on demand software solutions. According to a press release, AbilityCRM will collaborate in integrated implementations with Microsoft Dynamics CRM and AFS Order Management Solutions (OMS).

With more than 13 years of experience in software industry, AbilityCRM has working experience installing Microsoft CRM, configuring CRM workflows unique to each specific client, and maximizing customer ROI.

Suhas Gudihal, CTO of AFS Technologies said that users will get a 360 degree view of customer details in CRM and initiate orders for the customer in OMS from the same screen and AFS customers won’t have to 'double enter' sales leads, contact information, and instead, a sales rep can enter the information once into the CRM system and be assured that the key information is automatically updated into AFS OMS.

James Marzola, president and CEO of AbilityCRM stated,“AbilityCRM is thrilled with its new relationship with AFS Technologies. AFS is an outstanding company with excellent product offerings, and they’re one of our neighbors here in the greater Phoenix area. We’ve helped companies all over the United States realize the benefits of using Microsoft Dynamics CRM and look forward to doing the same for AFS’ customers.”

Michael Park, corporate vice president for U.S. Microsoft Dynamics at Microsoft Corp commented that Microsoft invests heavily in our partners to ensure they have all the latest information and resources at their fingertips to develop the world’s best solutions for our shared customers and AbilityCRM has demonstrated know-how helping its customers generate business value with Microsoft Dynamics products.

In other company news, ContactCenterSolutions reported that AFS Technologies is pleased to announce the appointment of Tim Shorter as vice president of Foodservice Sales.


Mandira Srivastava is a ContactCenterSolutions contributor. She works as a full-time writer, ghostwriter and blogger, and has more than two years of experience in print and Web media. She has also worked on company brochures, website content and product descriptions, as well as proofreading and editing content. To read more of her articles, please visit her columnist page.

Edited by Janice McDuffee



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