Verteks Consulting, a leading provider of unified communications systems, contact centers, and fast, reliable and secure voice and data networks, recently announced that they have achieved the ShoreTel’s Certified Orange Champion Partner status. The Champion Partner Program has been designed to cement the relationship between ShoreTel and its partners, by advancing and growing both companies’ market share in the unified communications industry, as well as providing world-class customer satisfaction for every customer. The Program has recognized Verteks Consulting as a world-class integrator of brilliantly simple enterprise communication solutions.
In a release Annette Lorenz, director of worldwide channel marketing at ShoreTel said that, “We’re proud and honored to welcome partners of such distinction into the Champion Partner Program especially those that have made the commitment to certification and technical training, infrastructure development and dedication to customer service in delivering our innovative products and leading business solutions. In this case, the achievement of Certified Orange status is based on Verteks Consulting’s value-add solution delivery, including its focus on selling, installing and supporting ShoreTel unified communications systems, while maintaining world-class customer satisfaction levels. Verteks has demonstrated the highest levels of customer satisfaction and sales success, according to ShoreTel’s strict criteria, and as a result, we are happy to bestow them Certified Orange status for the next year."
ShoreTel, a leading provider of Pure IP unified communications solutions, has analyzed the essential and primary business values of Verteks Consulting and has awarded the company the Certified Orange Champion tier status. This exclusive Certification is presented to partners who have achieved world-class customer satisfaction ratings on all new ShoreTel or Verteks customer installations surveyed. Every customer after a ShoreTel solutions purchase is required to rate the product against other manufacturers based on technology, ease of use, management, customer service, solution experience, product features and performance.
Don Gulling, president of Verteks Consulting added that, “We’re excited and honored to be among ShoreTel’s largest and most successful partners, and achieving Certified Orange status means a lot to our entire team. Over the past few years our ShoreTel business has grown rapidly due to our relentless focus on achieving 100 percent customer satisfaction and we’re grateful to our clients for choosing us as their unified communications Partner. Once our customers see the brilliant simplicity ShoreTel is known for and the guaranteed lowest Total Cost of Ownership they’re hooked.”