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Deloitte Digital Wins Three Partner Innovation Awards at Dreamforce 2019SAN FRANCISCO, Nov. 20, 2019 /PRNewswire/ -- Deloitte today announced that it has received three Salesforce Partner Innovation awards in the B2C Commerce, Higher Education and Health Care and Life Sciences categories. Deloitte Digital was recognized for its work with True Alliance, Southern New Hampshire University and Amgen respectively. The awards were presented at Dreamforce 2019. Deloitte Digital helped True Alliance, an Australia-based distributor of iconic fashion and apparel brands, transform its business with a rapid implementation of Salesforce Commerce Cloud and Marketing Cloud across True Alliance's 12 brands in under nine months. The team overhauled True Alliance's digital and data foundations, considering its entire digital stack from a holistic perspective across all brands and moving nimbly to execute this transformation. For Southern New Hampshire University (SNHU), Deloitte Digital helped the university anticipate exponential growth over the next 10 years by developing foundational recruiting, admissions and advising operations. SNHU embarked on a fast-paced, two-year journey to re-envision the application experience, streamline the admissions processes and provide analytical insights to students and advisers with a focus on student success. Together, SNHU, Salesforce and Deloitte teams successfully implemented the "Unify" solution for over 2,000 marketing, admissions and advising staff, using innovative Salesforce technology, student-centric processes and insightful analytics to grow and support their online and campus-based programs. The biopharmaceutical company, Amgen engaged Deloitte Digital to create "PULSE," a leading patient engagement experience to optimize closed-loop patient communications, marketing and service to maximize therapy onboarding and adherence that help lead to enhanced patient health. Enabled by Deloitte Digital's ConvergeHEALTH Patient Connect platform, as well as Salesforce Health Cloud, Marketing Cloud and MuleSoft, the multichannel enterprise patient marketing and service engagement was deployed in six countries. Amgen is already realizing significant reductions in faster, more effective campaign delivery, with significantly lower campaign operational and patient call center costs along with improved patient health outcomes derived from a more comprehensive patient engagement experience. Comments on the news "The work that our Partner Innovation Awards winners do to drive customer success deserves to be celebrated," said Tyler Prince, executive vice president, industries & partners, Salesforce. "Companies across every industry are increasingly turning to the cloud and to trusted partners to guide them through their digital transformation journeys." True Alliance: "The collaboration, teamwork and expertise that Deloitte Digital provided to True Alliance enabled what some might consider impossible to become pssible. The Deloitte Digital team assisted with the establishment of two online sites in just 19 weeks, at the same time as upskilling the True Alliance team to establish a further 10 online sites in the following three months," said Roni Perlov, chief financial officer, True Alliance. "Since going live on the Salesforce platform, we have seen online sales revenues grow by over 80%in some cases and mobile conversion rate increases of up to 110%." SNHU: "We implemented a full student relationship system, from the first click on our website to the march across the stage at graduation, and past that as alumni in pursuit of perpetual learning," said Matthew Rand, vice president of business enablement, Southern New Hampshire University. "This could not have been achieved without our collaboration with Deloitte to implement Salesforce. We fostered a culture where we didn't identify ourselves as belonging to SNHU or Deloitte but as the 'Unify' team." Amgen: "Our collaboration with Deloitte Digital has accelerated our transformation with Salesforce as we strive toward a capability to engage and help our patients overcome illness," says Michael Hatten, U.S. commercial technology lead, Amgen. "Our PULSE journey exemplifies how technology can make a material impact in the lives of patients and the health care ecosystem that supports them." Deloitte Digital has created a new model for a new age — a creative digital consultancy. That means bringing together all the creative and technology capabilities, business acumen and industry insight needed to help transform clients' businesses with digital. With Deloitte Digital's end-to-end capabilities, clients bring their greatest ambitions, knowing Deloitte Digital has what it takes to bring new business visions to life. Visit www.deloittedigital.com or follow on Twitter @DeloitteDigi_US or @DeloitteDigital. About Deloitte Digital's Salesforce Assets & Solutions Group About Deloitte Salesforce, Dreamforce, Commerce Cloud, Marketing Cloud, Health Cloud, Mulesoft, and others are among the trademarks of salesforce.com, inc. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. View original content to download multimedia:http://www.prnewswire.com/news-releases/deloitte-digital-wins-three-partner-innovation-awards-at-dreamforce-2019-300961914.html SOURCE Deloitte Digital |