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Dipan Mann to Head LogicMonitor's New Global Center of Excellence as VP Customer ExperienceLogicMonitor®, The leading SaaS (News - Alert)-based performance monitoring platform for Enterprise IT, today announced Dipan Mann as Vice President of Customer Experience. Mann brings deep expertise as a cloud executive, strategist, author and technology leader to LogicMonitor, as the company looks to establish a global, customer center of excellence based in Austin, Texas. Mann is a strategic leader with extensive experience ensuring the entire customer engagement process, from kick-off through deployment and into production, is flawless and seamless. Implementing architecture and design methodologies that truly delight customers is key to building the LogicMonitor Center of Excellence and is a pillar of Mann's background. "At LogicMonitor we are truly customer obsessed; it's really a core part of our DNA," said Kevin McGibben, President and CEO. "Dipan is wired the same way, so he was the perfect fit for this role. He's going to be a tremendous asset for the company as we continue to build our center of customer excellence in one of the fastest growing tech areas located in the center of the country. LogicMonitor is eeply committed to the Austin tech community, and is excited to be part of this city's thriving tech scene." Prior to joining LogicMonitor, Mann was CEO of CloudSkope, a consulting firm specializing in cybersecurity and compliance strategy where he built a successful portfolio of clients in North America and previously held senior technical leadership roles at Kodiak, LiveVox (News - Alert), KANA, Sequoia and in the public sector. Mann has also contributed to several patents and industry publications. "I am delighted to join LogicMonitor as the company continues to stay laser focused on providing unparalleled experience for customers," said Mann. "Transitioning from having been a customer to now being part of the team that prepares for the next phase of growth is tremendously exciting." LogicMonitor is rapidly growing its customer success team in downtown Austin. If you'd like to grow with us, please visit our careers page.
LogicMonitor Resources About LogicMonitor LogicMonitor is the SaaS-based, performance monitoring platform for Enterprise IT with out-of-the-box coverage for thousands of technologies, LogicMonitor provides granular visibility into infrastructure and application performance. LogicMonitor's automated device discovery, preconfigured alert thresholds, and rich, customizable dashboards, come together to give IT teams the speed, flexibility, and actionable insights required to succeed in today's competitive markets.
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