| [July 24, 2017] |
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How to Deliver Smarter, Faster Customer Service: NICE Global Webinar Series to Discuss the Best Tools and Technology for Achieving This
NICE is helping organizations deliver smarter, faster customer
service during a webinar
series beginning this month.
Open to participants across the globe, the sessions will focus on how
organizations can glean insights into their customers through their
omnichannel journeys. They will learn how to use powerful and accurate
analytics to drive action that will improve the customer experience and
exceed customer expectations. Leading industry experts, customers, and
analysts from Forrester Research (News - Alert) and Everest Group will take center
stage in these discussions.
Highlights of the webinar series include:
-
"Delivering Next-Gen Customer Services," presented by Joana van den
Brink-Quintanilha, Principal Analyst, Customer Experience, Forrester
Research
-
"The Key to Employee Engagement - Chatbots," presented by Ian Jacobs,
Principal Analyst, Application Development & Delivery Professionals,
Forrester Research
-
"Robotic Process Automation (RPA) Evolution," presented by Sarah
Burnett, Vice President, Everest Group
For more information and to register for the webinars, click
here.
About NICE
NICE is the worldwide leading provider of both
cloud and on-premises enterprise software solutions that empower
organizations to make smarter decisions based on advanced analytics of
structured and unstructured data. NICE helps organizations of all sizes
deliver better customer service, ensure compliance, combat fraud and
safeguard citizens. Over 25,000 organizations in more than 150
countries, including over 85 of the Fortune 100 companies, are using
NICE solutions. www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks of
their respective owners. For a full list of NICE's marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release
contains forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Such forward-looking
statements are based on the current beliefs, expectations and
assumptions of the management of NICE Ltd. (the Company). In some cases,
such forward-looking statements can be identified by terms such as
believe, expect, may, will, intend, project, plan, estimate or similar
words. Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of the
Company to differ materially from those described herein, including but
not limited to the impact of the global economic environment on the
Company's customer base (particularly financial services firms)
potentially impacting our business and financial condition; competition;
changes in technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new
technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products, technologies
and personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; and the effect of newly enacted
or modified laws, regulation or standards on the Company and our
products. For a more detailed description of the risk factors and
uncertainties affecting the company, refer to the Company's reports
filed from time to time with the Securities and Exchange Commission,
including the Company's Annual Report on Form 20-F. The forward-looking
statements contained in this press release are made as of the date of
this press release, and the Company undertakes no obligation to update
or revise them, except as required by law.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170724005530/en/
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