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Five9 Reveals How Agent Empowerment Drives Greater Customer Experience at CRM Evolution 2015Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software to enterprise and SMB businesses is participating in CRM Evolution. Mayur Andakat, director product and solution marketing at Five9 (News - Alert), will be holding a session on how contact center agent experience impacts the customer experience.
Session: Agent Empowerment Drives Greater Customer Experience Attendees of this session will learn: • How to manage increasingly complex customer interactions • How to efficiently manage multiple channels • How to simplify all the applications and tools so that agents have everything they need at their fingertips Visit Five9 at booth number: 309 Participate in the conversation online: @Five9; #CRMevolution About Five9 Five9 is a leading provider of cloud contact center software, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations of every size transition from premise-based solutions to the cloud. Five9 provides businesses secure, reliable, scalable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com. All product and company names mentioned are the property of their respective owners.
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