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Research and Markets: Customer Experience Management Market Outlook 2019 - VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech AnalyticsDUBLIN --(Business Wire)-- Research and Markets (http://www.researchandmarkets.com/research/jqbcr2/customer) has announced the addition of the "Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 - 2019)" report to their offering. This report focuses on the latest trends and advancements in customer experience solutions which provide strategies, process models, and information technology to design, manage, and optimize the end-to-end customer experience process. The report includes market analysis of various touch points and types of analytical tools, verticals, organization size, and geographical regions. The report also focuses on Telco Customer Experience Management market by taking into consideation service quality management, service level agreement monitoring, service monitoring, fault management, and performance management with respect to network planning and network management. The Telco CEM includes CEM across telecommunication networks; The Telco CEM is segmented into five geographical regions, namely North America, South America, Europe, Asia-Pacific, and Middle East and Africa. The report covers key industry players such as
Markets Covered On the basis of network type:
On the basis of touch point:
On the basis of organization size:
On the basis of vertical:
For more information visit http://www.researchandmarkets.com/research/jqbcr2/customer
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