TMCnet News
Convergys Receives Highest Honor as Philippine "BPO Company of the Year"CINCINNATI & MANILA --(Business Wire)-- Convergys (News - Alert) Corporation (NYSE: CVG), a global leader in relationship management and now the largest private employer in the Philippines, announced today it has won top honors as "BPO Company of the Year," the most sought after recognition at the 2010 International ICT Awards ceremony in Manila. Since the launch of the awards ceremony in 2007, this is the third International Award the Information and Communications Technology (ICT) community has bestowed on Convergys, which has previously received top honors as the "BPO Employer of the Year". The judging committee, composed of a diverse group of independent and knowledgeable individuals with extensive experience in the industry, awarded Convergys the prestigious "BPO Company of the Year" award based on its leadership, size, diversity, commitment to continuous improvement, corporate social responsibility involvement, and its active support of the international information and communication technology industry in the Philippines. Organized annually by the Business Processing Association of the Philippines and the Canadian Chamber of Commerce of the Philippines, the prestigious award "promotes the work and achievements of companies, individuals, and the overall industry to the Philippine and international business community." Vice President and Country Manager Marife Zamora personally accepted the award and praised Convergys' 20,000 employees in the Philippines. "We are honored to have been recognized with the ICT Awards' highest recognition as the BPO Company of the Year," said Zamora. "2009 was truly a banner year for Convergys, as we opened five new sites and surpassed our goal of having 20,000 employees as part of our workforce, all whom delivered unparalleled service to our clients and their customers. This award is a testament to our employees in the Philippines whose hard work and dedication continue to support our growth and our goal of being the employer of choice throughout the country." "For Convergys to win highest honors as the BPO Company of the Year is truly a reflection of the outstanding service our Philippines-based employees provide to our clients and their customers across the globe," said Andrea Ayers, Convergys President, Customer Management. "I thank our team in the Philippines who have managed our very successful growth while sustaining the high quality of service that our clients expect from the leader in relationship management. At the same time, we thank our clients for their continued confidence in Convergys and the superior customer service we provide their customers every day." Within six years, Convergys has established twelve contact center facilities in the Philippines - seven located throughout metro Manila, three in Cebu City, one in Bacolod City, and one in Santa Rosa, Laguna - and has over 20,000 dedicated employees throughout these sites. Editor's Notes: Digital pictures available. Convergys Corporation is hiring for many different positions in the Philippines. Please submit résumés to [email protected] or, in the Philippines, text "APPLY" to 2600 from a mobile phone for further instructions. For up to the minute job openings in the Philippines, follow Convergys' recruitment account on Twitter, Multiply, and Friendster and search "Convergys Philippines" on Facebook (News - Alert). About Convergys Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages. Convergys, a Fortune Most Admired Company for nine consecutive years, has approximately 70,000 employees in 82 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com (Convergys and the Convergys logo are registered trademarks of Convergys Corporation.) Supporting Resources: Follow us on Twitter , Facebook , and YouTube (News - Alert) Receive our news releases by EMAIL or http://url4t.com/car Related News: Convergys Wins Second "BPO Employer of the Year" Award Convergys Receives High Honors as Outstanding Employer and Exporter Contacts: Jingjing Romero for Convergys in the Philippines, +63 2 929 9618 Business & Financial Media - John Pratt, +1 513 723 3333 or [email protected] Trade & Social Media - Jeff Hazel, +1 513 723 7153 or [email protected] |
