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Redpoint Global's rgOne Platform Empowers Ambitious Business Leaders to Drive Real-Time Customer EngagementRedpoint Global today introduced its customer engagement platform, rgOne™. Bringing together real-time data, analytics and orchestration, rgOne offers the winning formula brands need to rapidly transform customer experiences and drive tangible ROI. "The world is forever changed and a brand's ability to consistently deliver perfect customer experiences is essential to surviving and thriving in the new reality," said Dale Renner, CEO and co-founder of Redpoint Global. "Customer experience has become the most important battleground for competitive differentiation and now brands must be able to deliver that experience digitally. Those who are ambitious, act with urgency and commit to radical change are the likely winners - and speed and agility are essential. We have long helped our clients deliver innovative customer experiences and rgOne is the right solution to accelerate the transformation companies must now undertake as they rethink customer journeys." Flexible and built for scale, rgOne offers an enterprise-class platform with an open garden approach to leverage existing investments in data and last-mile touchpoints. The solution provides brands with a continually updated "Golden Record" of each consumer - providing the best context for engaging each customer across any channel at any given moment. Enterprises can take advantage of fully integrated automated machine learning to deliver highly personalized next-best actions to customers at unmatched speed and scale. With the rgOne platform, organizations can:
Redpoint customers have driven transformative results with rgOne, including:
Recently positioned by Gartner (News - Alert) in the Challenger quadrant of the "2020 Magic Quadrant for Multichannel Marketing Hubs," rgOne brings together Redpoint's market-leading capabilities for customer data management, automated machine learning and intelligent orchestration. To rise to the occasion for consumer-driven experiences, learn more about Redpoint's rgOne customer engagement platform. About Redpoint Global With Redpoint's software platform, innovative companies are transforming their customer experiences across the enterprise and driving higher revenue. Redpoint's solutions provide a remarkably uni?ed, single point of control where all customer data is connected and every customer touchpoint intelligently orchestrated. Delivering more engaging customer experiences, highly personalized moments, relevant next-best actions, and tangible ROI-this is how leading marketers lead markets. To learn more, visit redpointglobal.com. View source version on businesswire.com: https://www.businesswire.com/news/home/20200603005041/en/ |