TMCnet News
Sitel Group Selected as Finalist for BPO of the YearMIAMI, May 14, 2019 /PRNewswire/ -- Today, Sitel Group, a leading global customer experience management company, is pleased to announce that the company has been selected as a finalist in the BPO of the Year category for Customer Contact Week's 2019 CCW Excellence Awards. The CCW Excellence Awards honor, recognize and promote the most innovative contact center solutions, teams and executives who have made a commitment to driving superior contact center and customer experience (CX) performance. The awards are dedicated to recognizing world-class thinking, creativity and execution across the full spectrum of contact center functions. "It is an honor for our group to be selected as a finalist by Customer Contact Week for the BPO of the year category, a core component of our business," said Martin Wilkinson-Brown, Chief Marketing Officer. "Sitel Group is committed to setting high standards of innovation in the BPO industry, and we are consistently enhancing our capabilities to provide the best experiences for our clients and their customers. This recognition validates we are making an impact in the communities in which we operate and serve." CCW will announce the winner, runner up and three honorable mentions per category at the CCW Excellence Awards Gala on Tuesday, June 25 in span >Las Vegas. To find out more about the CCW Excellence Awards, and for the full list of 2019 finalists, visit https://www.customercontactweekdigital.com/events-customercontactweekawards. About Sitel Group Our group's breadth of capabilities – powered by our ecosystem of experts including Innso, Learning Tribes, Sitel, Sitel Insights and TSC – go beyond business process outsourcing (BPO) to support every stage of the customer journey. We are redefining the contact center and improving business results by pairing innovative solutions - such as self-care and automation - with the human touch, emotion and empathy of our people. As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients' needs through our consultative, customer-centric approach adding value at every touchpoint - regardless of location, channel or time of day. Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter. About CCW: About the Customer Management Practice: CONTACT: [email protected] View original content to download multimedia:http://www.prnewswire.com/news-releases/sitel-group-selected-as-finalist-for-bpo-of-the-year-300849613.html SOURCE Sitel Group |