Contact Center Solutions Featured Article

Dialogic IMG 2020 Now Avaya Compliant

October 21, 2014

Dialogic Inc., a Network Fuel company, recently announced that its IMG 2020 Integrated Media Gateway is now Avaya compliant. The solution is now compatible with Avaya Aura Experience Portal 7.0, Avaya Aura Communication Manager6.3 and Avaya Aura Session Manager 6.3 as an integrated media gateway.

The Dialogic IMG 2020 Integrated Media Gateway enables interworking between IP and PSTN networks via high-density optical, telephony, and Ethernet connections in a compact 1U form factor. It transforms media and signaling to support efficient and reliable voice, fax and multimedia sessions for mobile and cloud-based applications. The IMG 2020 secures sessions across IP and mixed network boundaries in support of service level agreements.  The solution also handles signaling and media in a single carrier-grade chassis and can deliver SIP services into SS7, SIGTRAN, PRI, and SIP-I networks.

“By using standards-based, high-quality products like our now Avaya-compatible IMG 2020 Integrated Media Gateway, service providers can focus on quickly rolling out new subscriber services,” said Jim Machi, vice president of product management and product marketing at Dialogic, in a statement. “With the ability to do SIP to SIP and SIP to SS7 interworking, as well as media transcoding, the IMG 2020 can handle a host of different needs, thereby quickening the rollout of new services and lowering overall costs of rolling out that service.”

In related news, Dialogic recently entered into a definitive merger agreement with entities affiliated with Novacap TMT IV, L.P., an investment fund focused on technology, media and telecommunications and part of the Novacap group, a leading Canadian private equity firm.

The Dialogic Board of Directors, acting on the unanimous recommendation of a special committee of independent directors, approved a merger agreement under which Novacap will acquire Dialogic, subject to a number of conditions set out in the merger agreement. 

Edited by Maurice Nagle