Contact Center Solutions Featured Article

StarTek Takes Active Approach to Community Service with Opening of 20th North American Call Center

March 31, 2008

Social consciousness is a term that many companies like to use to portray their inclination to adhere to environmental laws, support diversity in the workplace and financially support well-publicized causes. One company however, takes a more active approach to its community service and fruits of those labors are benefiting those that need it most.

StarTek has made it a priority to encourage and promote community service within its organization. Through the years, the company has donated 9,123 pounds of food, filled busses with donated school supplies and participated in racing for a cure.

StarTek, a provider of high value business process outsourcing services, finds unique ways to encourage and promote community service within its organization. The company is celebrating the opening of its 20th North American call center and is continuing its community service tradition.

"I am proud of how StarTek employees have responded to this company's legacy of community service and have continued to make a positive difference," said Larry Jones, president and CEO of StarTek, in a Monday statement. "StarTek will continue to increase our community support as we open new sites and grow throughout North America."

Across North America, StarTek employees have raised more than $200,000 for local communities; volunteered over 10,000 hours of employee time; supported more than 120 organizations, including the American Cancer Society, Red Cross and United Way; and received recognition from many local chamber of commerce organizations as community involvement leaders.

According to Nikole Branch, Director of Volunteer Resources with United Way of Central Virginia, StarTek helped plan and coordinate activities for the Day of Caring. "As a result of StarTek's participation, we recruited over 1,600 volunteers and were able to put over $270,000 worth of time and resources back into the community," she said in the company’s statement.

"For the past two years, StarTek has been actively involved with the American Cancer Society's Relay for Life, our signature fundraiser to fight cancer," said Amanda Darling-Thompson, community manager for the American Cancer Society in Lynchburg, VA, in Monday’s statement.
"For example, last year, StarTek had seven employee teams, with more than 80 participants who volunteer their time, resulting in $8,200 in total dollars raised for the purpose of fighting cancer in the Lynchburg area. They are a great group to work with."

StarTek has been nationally recognized for its community spirit. Jones has noted that the company will continue to build upon the company’s social responsibility philosophy and commitment to the local communities the company serves,
and will further the Company's reach in 2008 through sponsorships, volunteerism, and philanthropy.
Susan J. Campbell is a contributing editor for TMC and has also written for To see more of her articles, please visit Susan J. Campbell’s columnist page.