Contact Center Solutions Featured Article

Anniston Alabama Home to New viiz Call Center

November 17, 2017

viiz communications announced the opening of its new call center in Anniston, Alabama. This is its second new call center this year – viiiz also opened one in Calgary, Canada in early fall. The employees at the Anniston center will assist viiz customers with Emergency Services, Operator Services, Directory Assistance, Message Relay Services, IP Relay Service, VoIP 911 Service, and Customer Care support.

Staffing has already begun and will continue through the new year. This will be a promising opportunity for viiz to expand and a positive impact on local economy with the opportunity for job creation.

“Opening the Anniston call center is another step forward as we expand our partnerships with telecommunications and telematics customers throughout the U.S. and Canada. The City of Anniston has been very welcoming, and we’re excited to be a part of the community. Our new team members here in Anniston share our company’s commitment to superior customer service and value for our customers – viiz and Anniston are a great match,” said James MacKenzie, President & CEO of viiz.

A communications and full-service call center provider, viiz is also a long distance carrier, VoIP and wireless reseller for the North American market.  Anniston Mayor is excited to have viiz join its town.

“We are excited that viiz will be opening a call center in Anniston. It is a well-respected firm within the telecommunications industry, and I have enjoyed meeting with viiz team members. I am confident that viiz will be a great corporate citizen in Anniston, and we look forward to working with them for many years to come. This is even further evidence that Anniston is indeed open for business.”

viiz is determined to continue investing and continues to research further opportunities for growth and expansion.

Edited by Erik Linask