Contact Center Solutions Featured Article

Interactive Intelligence's Ninth Consecutive Year of Happy Employees

May 27, 2015

It's one thing to get an award two years running. We've even seen a few three-peats and four-peats. But it's something special to land the same award for nine years in a row, and even more so when the award is for one of the best places to work in Indiana. That's an honor that Interactive Intelligence recently took home from the Indiana Chamber of Commerce.

Interactive Intelligence managed to land in position 14 on the 2015 Best Places to Work list, taking its slot in the “major companies” category. Given that the program only started in 2005, Interactive Intelligence has proven to be a major force in the listings. Companies were given places on the list based on several factors, including demographic pictures and both practices and policies found therein. Consideration was also given to the results of employee surveys that detailed employee experience within the firm itself. The company offers a variety of perks for its employees, ranging from a benefits plan with matching 401(k) program, onsite health clinic, paternity leave for expectant fathers, a leadership development program, and a host of others.

Interactive Intelligence started in 1994, and since its launch has grown to create $341.3 million in annual revenue. It has a staff of more than 2,000 worldwide, around half of which are in Indiana, showing that this is a world-class organization. But the ninth Best Places to Work award didn't come alone; the company also landed a Hall of Fame designation, given to companies which land the award at least two times in three since the program began.

The company's CEO and founder, Dr. Donald E. Brown, offered up some comment following the award win, saying “I want to take this opportunity to thank our team members whose innovation, tenacity and ambition have helped us become a global leader in the business communications software and services market. We'll remain committed to creating a workplace that inspires these qualities, and I look forward to our combined effort in continuing to reinvent business communications around the globe.”

Interactive Intelligence is well-known in the field for offering up some of the best in business intelligence, and that's an increasingly valuable commodity for businesses the world over. But the best in business intelligence isn't produced by employee burnout or terrified stress-cases. A happy, secure workforce generally produces better results, and companies like Interactive Intelligence have seized on this point, improving the working conditions of its employees to produce the best results. Nine years of winning an award for best place to work makes as much quite clear.

Edited by Rory J. Thompson