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True Corporation Selects Amdocs CES 7.5 Software

September 02, 2008

Thailand's quad-play provider, True Corporation, is further expanding its association with Amdocs by announcing its decision to deploy Amdocs CES - Billing 7.5, from Amdocs Customer Experience Systems product portfolio.

This new agreement expands a 5-year relationship between the two companies.
True Corporation has already deployed Amdocs' billing software to support its wireless, broadband and wireline operations. This announcement will enable the company to upgrade to Amdocs CES - Billing 7.5 to support its convergent offerings spanning wireline, wireless, broadband cable, Pay TV and Internet services. Amdocs will also provide ongoing product support and maintenance for the upgrade.
Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise that enables customers to execute their strategies and achieve service, operational and financial excellence. Amdocs Customer Experience Systems (CES) is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle.
By leveraging Amdocs business process, the Amdocs CES transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes.
Amdocs CES - Billing 7.5 will help True to significantly reduce time-to-market for new price plans for multi-play bundles. True offers its customers a full range of services, and the Amdocs deployment is part of its strategy to converge operations to offer customers even greater value and a better experience.
True Corporation was established in 1990 as TelecomAsia is a fully-integrated communications service provider in Thailand and is a subsidiary of the Charoen Pokphand Group.
True controls Thailand's cable TV provider, TrueVisions, its ISP, TrueOnline and its mobile operator, TrueMove.
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Jai C.S. is a contributing editor for ContactCenterSolutions. To read more of Jai's articles, please visit his columnist page.

Edited by Michelle Robart