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Verizon Wireless Increases Connecticut Customer Service Reps in 2007

February 13, 2008

In line with the company's goal to offer leading customer service and support, and in response to the increasing customer demand for the company's services in 2007, Verizon Wireless announced that it hired 245 new customer service and data support reps for its customer care centers located in Meriden and Wallingford, Connecticut.

Also in 2007, the company notes they promoted 115 local employees.

"We continue to recruit candidates with a strong interest in wireless technology and a passion for superior customer service," said Jonathan Green, local director of customer service for Verizon Wireless, in a statement to the press.
"We help customers from Maine to Virginia get the most out of their Verizon Wireless products and services."

Verizon Wireless added two million net new customers in the fourth quarter and now serves 65.7 million customers nationwide.
New employees joining the company take part in a comprehensive program to prepare them to offer customers exceptional service including intense training. Customer service reps also receive six to eight hours of training each month.
Employees are offered numerous opportunities for career advancement as well as benefits, a 401(k) program, profit sharing, tuition assistance for continuing education, and short-term incentive plans from the company.
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