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Allconnect Opens New Customer Care Center in Lexington, Ky.

July 26, 2011

Allconnect, a provider for connecting consumers with household services including satellite TV, cable TV, Internet, phone, and home security services, recently established a new in-bound sales and customer care center in Lexington, Ky. The ceremony was attended by Gov. Steve Beshear, Allconnect CEO Mark Miller, Lexington Mayor Jim Gray, Bob Quick, president & CEO of Commerce Lexington Inc., and Rep. Jesse Crenshaw of Lexington.

The project represents a nearly $7 million investment and approximately 220 new jobs for Lexington. With the new customer care center, Allconnect customers will now be able to order or transfer home services, such as satellite and cable TV, Internet, phone, and home security service.

“The opening of Allconnect’s new Lexington facility represents hundreds of new job opportunities for central Kentuckians and a strong partnership between state and local government and the private sector,” said Beshear.

“Allconnect’s employees approach every customer interaction as an opportunity to create a service experience second to none,” said Miller. “We approach our employees’ experience and our role in the community the same way. We are thrilled to be a part of the Lexington community and appreciate everyone making us feel welcome.”

Based in Atlanta, Ga., Allconnect offers a convenient, simple, and objective one-stop source for comparing service plans and pricing. The company has relationships with a variety of service providers across the country, including AT&T, Comcast, DIRECTV, DISH Network, Time Warner Cable, and Verizon.

Rahul Arora is a ContactCenterSolutions contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.