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Contact Center Solutions Provider Interactive Intelligence Forms Foundation to Help At-Risk Youth

November 10, 2010

Interactive Intelligence, a global provider of unified IP business communications solutions, has announced the creation of the Interactive Intelligence Foundation Corp. This not-for-profit charitable corporation will be focused on using resources and funding to foster life improvements for at-risk youth.

"Since I founded Interactive Intelligence over sixteen years ago we've grown into an 800-person company, been recognized by analysts as a leader in our industry, and are now one of the 100 largest software companies in the world," said Interactive Intelligence CEO, Dr. Donald E. Brown, in a statement. "We've been very fortunate and would like to use whatever influence we've gained to benefit young people who may be facing an up-hill battle.

"As a father of eight children I know the tremendous potential of today's youth. Yet the challenges they currently face can often seem insurmountable. The mission of the Interactive Intelligence Foundation is to provide a helpful hand to young people who may be at risk," Brown added.

The Foundation has put a plan in place that calls for fundraising to being January 1, 2011. Funds will be secured through Interactive Intelligence corporate donations, an annual fundraising event and through employee and “friends of the foundation” contributions.

The Foundation will focus on distributing the funds raised to a small number of not-for-profit organizations that function according to missions that are clearly aligned with the mission of the Foundation. At the discretion of Foundation’s Board of Directors, funds may at times be used to assist in world crises and natural disasters.

Funds will be distributed according to the company’s employee geographic distribution. As a result, roughly two-thirds of the funds raised will be distributed to local causes that benefit youth in the state of Indiana. The Foundation expects to place specific emphasis on projects that promote technology education to the at-risk youth sector targeted by the organization.

In addition, Interactive Intelligence employees will have the opportunity to donate their time volunteering for various Foundation committees.

In other Interactive Intelligence news, ContactCenterSolutions recently reported that the company announced financial results for the third quarter, which ended September 30, 2010. Initial results are strong, showing the company has enjoyed a successful year.

The company is capitalizing on its success by spreading its good fortune throughout the communities in which it operates. By doing so, and allowing employees to get involved, the company is playing an important role in bettering the community for all.

Susan J. Campbell is a contributing editor for ContactCenterSolutions and has also written for To read more of Susan’s articles, please visit her columnist page.

Edited by Patrick Barnard