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Contact Center Solutions Industry News

Dynamic Communities Announces Focus 2017 event
12/02/2016

More Growth for Brands and Retailers: MyFavorito and 500 Startups Team Up to Supercharge B2C CRM
12/02/2016

Top Ranking for Turkcell Global Bilgi From America
12/02/2016

AWS and Salesforce Extend Global Strategic Alliance
12/02/2016

ReadyNet Adopts Friendly's Device Management Solution for TR-069
12/02/2016

Genesys Completes Acquisition of Interactive Intelligence to Create World's Leading Omnichannel Customer Experience Solutions Company
12/01/2016

planetRE Launches Socialite Millennial Search Website and CRM in Canada
12/01/2016

WorkWave Acquires GPS Heroes, Expanding Its Client Base And Telematics Offerings
12/01/2016

Global Cloud-Based Contact Center Market 2016-2021: Disaster Recovery, Faster Deployment and Flexibility of Cloud Solution & Need for Compliance Management Drives the $15 Billion Industry - Research and Markets
12/01/2016

$15.67 Billion Cloud-Based Contact Center Market 2016 by Solution, Service, Application, Deployment Model, Organization size, Industry vertical, and Region - Global Forecast to 2021 - Research and Markets
12/01/2016

Datix and AIM Computer Solutions Partner to Provide First-Class Epicor Automotive Solutions
12/01/2016

12th Annual INTERNET TELEPHONY Excellence Award Winners Announced
12/01/2016

Citizens Bank Adds Digital Investing Capabilities to Wealth Management Platform
12/01/2016

EasyVista Expands Sales Leadership in North America Appointing Gary Mellott to Drive Aggressive Growth in Western Region
12/01/2016

Motivis Learning Launches 2017 Aspiring Educator Scholarship Initiative to Support Future Teachers
12/01/2016

IDC Recognizes UC&C Performance Management Solutions in IDC Innovators Research
12/01/2016

MarketBridge Releases Stringer™ for Salesforce
12/01/2016

Vestorly Releases Social Media AI Assistant to Solve ROI Problem
12/01/2016

YayPay Launches Enterprise-level Accounts Receivable Automation Software
12/01/2016

Narvar Brings the Power of Artificial Intelligence to Retailers
12/01/2016

IBS Software Inks Long-term Deal With Asiana Airlines
12/01/2016

New myPayrazr IVR Packages Announced by BillingTree
12/01/2016

New Financial Services CRM Delivers a Complete Solution for Full Service Financial Advisors
12/01/2016

Bitauto Announces Appointment of Lei Zhu as Chief Technology Officer
12/01/2016

TalentSprint Launches SuperCampus 2.0, a 24x7 Cloud Platform for College Students to Excel in IT Job Interviews
12/01/2016

Jill Campbell Joins Carenet Healthcare Services' Leadership Team as Vice President, Workforce Planning and Analysis
11/30/2016

LendingTree Realigns Two Key Leadership Positions
11/30/2016

AtScale Deployment at Macy's Named Ventana Research Leadership Award Winner
11/30/2016

PrivacyStar iPhone App Now Automatically Blocks Unwanted Calls
11/30/2016

Zoho Invoice Is Now Officially Recommended for G Suite
11/30/2016

Visual Analytics - Market Drivers and Forecasts from Technavio
11/30/2016

USADATA Expands SL360 Technology Infrastructure
11/30/2016

Spok Unveils Two-Way Pager With Encryption Capabilities
11/30/2016

Project A Invests in Onlineprinters: Growth Sector Online Printing
11/30/2016

Boehringer Ingelheim Selects ACD/Labs for International Deployment
11/30/2016

Salesfusion Enhances Offering to Further Support Sales and Marketing Alignment
11/30/2016

Lionbridge's GeoFluent Real-Time Translation Solution Now Available on Microsoft Azure
11/30/2016

AudioCodes and Genesys Expand Strategic Partnership
11/30/2016

New Veeva CRM Engage Meeting Available to Transform Digital Engagement Between Life Sciences Companies and Healthcare Professionals
11/30/2016

ServiceTitan Introduces Good, Better, Best Flat Rate Pricing with The New Flat Rate
11/30/2016

Study Finds Investing in Employee Higher Education Results in Cost Savings for Major Financial Services Company
11/30/2016

KONE Selects Salesforce Service Cloud Lightning to Elevate its Customer Service
11/30/2016

Integrated Solution Helps Boehringer Ingelheim Deliver Copyrighted Scientific Material Compliantly to Healthcare Professionals
11/30/2016

Traveloka Added Non-Economy Class Flights for All Customers in Southeast Asia
11/30/2016

Simplify360 Announces Instagram Hashtag Tracking for Marketers
11/29/2016

A2P SMS Market and Media - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2016 - 2024
11/29/2016

Ellie Mae to Present at the Barclays Global Technology, Media and Telecommunications Conference on December 8, 2016
11/29/2016

root9B Technologies Names William L. Hoke Chief Financial Officer
11/29/2016

ServiceSource to Present at Upcoming Industry Events in Europe
11/29/2016

Cardiac Monitoring & Cardiac Rhythm Management Devices Market - Global Forecast to 2021 - Key Vendors are GE Healthcare, Philips Healthcare & Schiller AG - Research and Markets
11/29/2016

Cendyn Announces Acquisition of Guestfolio
11/29/2016

Toshiba Enhances User Experience With New UCedge Application Release
11/29/2016

AOC Solutions and 3Delta Systems Amplify AR-Exchange Supplier Portal
11/29/2016

Cegedim: robust revenue growth continued in Q3 2016, and the decline in EBITDA slowed
11/29/2016

Ytel Raises Growth Equity from Argentum and Marwit Capital
11/29/2016

Axtria® Inc. anuncia una alianza estrategica para mejorar la productividad y eficacia a traves de incentivos y bonificaciones para todos los equipos comerciales globales en la plataforma Axtria SalesIQ™ basada en la nube
11/29/2016

Axtria® Inc. Announces a Strategic Agreement to Improve Productivity & Effectiveness Through Incentives and Bonuses for All Global Commercial Teams on the Cloud-Based Axtria SalesIQ™ Platform
11/29/2016

AstraQom International Launches AstraQom Philippines & 20 Top-Class Scholarships
11/29/2016

Medicare Patients in North Carolina, South Carolina, West Virginia and Virginia Now Have a New Minimally Invasive Treatment Option for Reflux Disease
11/29/2016

s2solutions Launches Cutting Edge Inventory Management Software For The Growing Cannabis Industry
11/29/2016

City of Aurora, Colorado Adds Land And Licensing Solutions On Accela Civic Platform
11/29/2016

SevOne Taps Ed Zaval To Lead Global Services
11/29/2016

Community Health Network Expands Use of Kyruus ProviderMatch, Enhances Patient Experience and Operational Efficiency Across Its Call Center and Online Points of Access
11/29/2016

Bullhorn Empowers Staffing Agencies to Unlock Power and Insight from Siloed Data with Canvas Ad-Hoc Reporting
11/29/2016

Insurance Agency Owner and TechCanary Customer Thorsten Camp Named TechCanary Product Manager
11/29/2016

Evariant Ranked 239th Fastest Growing Company in North America on Deloitte's 2016 Technology Fast 500™
11/29/2016

ShoreTel PartnerStart Program Enables Partners to Install Cloud Services
11/29/2016

Peter Sheppard Footwear Selects Mi9 Retail for Omni-Channel Commerce in the Cloud
11/29/2016

Lipigas Delivers Enhanced Interactive and Visual Mobile Self-Service Portal Using Joint Visual IVR Solution From Dialogic and Telectronic
11/29/2016

IDT911 and Identity Theft Resource Center Announce Winner of Inaugural Girl Scouts Online Privacy Essay Contest
11/29/2016

Ashley Furniture Selects Mad Mobile's Concierge Solution
11/29/2016

Inovvo Launches Subscriber Analytix Components for Wireless Network Operators
11/29/2016

Study: Video Marketing Most Effective When Measured with Advanced Analytics
11/29/2016

NYAMA/BrandSpark Survey: Marketers Focusing on Mobile and Consumer-Generated Content Strategies into 2017
11/29/2016

Canadian Long Term Care Provider Selects Yardi Senior Living Software
11/29/2016

Arise Virtual Solutions Proven to Provide Opportunities for Women- and Minority-Owned Businesses
11/29/2016

OpenTable Names Scott Day SVP of People and Culture
11/29/2016

Numerify Announces Early Access Program For IT Contact Analytics Solution
11/29/2016

GroupM Announces [m]PLATFORM: The Most Powerful Collection Of Data, Technology And Expertise For Audience Addressability Across All Media
11/29/2016

Global E-Commerce Marketplace Transitions 700 Agents to inContact Customer Interaction Cloud
11/29/2016

Magic Logix Launches Brand New Website Utilizing Drupal 8
11/29/2016

Genesys and Vodafone Germany Present Case Study on the Business Benefits of Adopting an Omnichannel Customer Engagement Strategy
11/29/2016

Five9 to Present at the Barclays Global Technology, Media and Telecommunications Conference on December 7, 2016
11/28/2016

JR Technologies Releases Airline Retailing Platform
11/28/2016

AVANT Signs Partner Agreement with Interactive Intelligence to Offer Customer Engagement Cloud Solution
11/28/2016

SMB Purchases of IT Products and Services Forecast to Reach $668 Billion in 2020, According to IDC
11/28/2016

Employees Don't Practice Safe Texting. Here Is How To Protect Your Company.
11/28/2016

Salesforce Executives to Participate in Upcoming Investor Events
11/28/2016

What will the data breach landscape look like in 2017?
11/28/2016

Orangina Schweppes Quenches Thirst for Enterprise Application Integration (EAI) With Magic Software's Integration Platform
11/28/2016

Friendly Technologies Launches New Automatic CPE Problem Resolution Tool for TR-069 Device Management
11/28/2016

Stepes to Present 'DITA Meets Mobile Translation' at Gilbane Digital Conference 2016
11/24/2016

IT in Real Estate Market by Enterprise Application, Security Solution, Deployment Type, Service, Region - Global Forecast to 2021
11/24/2016

Zhaopin Limited Reports First Quarter of Fiscal Year 2017 Financial Results
11/23/2016

Bed Bath & Beyond Inc. Acquires PersonalizationMall.com
11/23/2016

Global Healthcare BPO Market Worth USD 441.3 Billion by 2025 - Analysis, Technologies & Forecasts Report 2016-2025 - Vendors: Accenture, Dell, HP - Research and Markets
11/23/2016

Customer Experience Management Market Worth 13.18 Billion USD by 2021
11/23/2016

j2 Global to Participate in Two Investor Conferences in November and December 2016
11/23/2016

Mobile Enterprise Application Market by Software, Operating System, Type of App, Organization Size, Industry Vertical, and Region - Global Forecast to 2021
11/23/2016

Veeva Announces Fiscal 2017 Third Quarter Results
11/22/2016

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