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Offshore Call Center Services in Philippines Announces Free Consultations to Businesses[PHILIPPINES – June 22, 2015] – One Contact Center is a full service offshore outsourcing solution offering live chat, email support, back office support, and call center services. One Contact Center offers a convenient and cost effective solution, allowing clients to stay connected with customers. The company announced today that they are providing free consultations to businesses in need of professional concierge type outsource telemarketing service, inbound call center services, and low priced offshore call center services. Agents handling the call center in the Philippines, Ortigas and Manila, are on hand to answer calls, provide live chats, and respond to emails without the need to pay multiple employees to on hand. By providing professionals to maintain the customer support lines, and manning inbound and outbound telemarketing services, One Contact Center is able to function as if they are one of the departments within the clients company. Their concierge service can be tailored, allowing them to collaborate and support client company campaigns and projects. They recruit agents who match company core values, and as a result, provides client with stability, high engagement and low attrition. Their experiences and professional staff complete extensive training that mirrors the client’s company training manual and guidelines. Once the campaign is live, a daily report of key metrics and constant calibration of activities are provided to ensure customer satisfaction. One Contact Center has been in operation since 2000. The company is self-owned, and their main office located in VA Nuys, CA. The company is well known as the premier offshore service provider for business in need of a call center in the Philippines. The company provides outbound telemarketing services, outbound call center services and offshore call center services out of their offices located in Ortigas, Manila and the Philippines. One Contact Center employs over 200 agents who are dedicated to ensure quality customer service. For every campaign, their customer service team oversees each campaign, and provides quality assurance analysts who listen to all recorded conversations, and key logger analysts who monitor all keyboard activity by the agents. One Contact Center provides customers with a 100% secure setup. Each employee is monitored to ensure the confidentiality of their client’s information and data. One Contact Center supports all inbound/outbound telemarketing and back office tasks 24 hours per day, 7 days per week, for 365 days per year. Their agents consist of IT experts and elite project managers that can connect within their client’s office making them an integral part of the daily operations. For businesses with a need to outsource telemarketing services, or are in need of inbound/outbound telemarketing services, or offshore call center services in the Philippines, contact One Contact Center to schedule a free consultation. As a community-building service, TMCnet allows user submitted content which is not always proofed by TMCnet editors. If you feel this entry is of inferior quality or wish to report it for some reason, please forward the URL to "webedit [AT] tmcnet [DOT] com" with your comments. |