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CUSTOMER Magazine Announces the 30th Annual Top 50 Teleservices Agencies Ranking
[April 30, 2015]

CUSTOMER Magazine Announces the 30th Annual Top 50 Teleservices Agencies Ranking


TMCnet News
 

Norwalk, CT, April 29, 2015 - TMC, a global, integrated media company helping clients build communities in print, in person and online, has announced the winners of CUSTOMER magazine's 30th annual Top 50 Teleservices Agencies Ranking.



The 2015 Top 50 Teleservices Agencies Ranking recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the amount of billable teleservices minutes completed from November 1, 2013 through October 31, 2014.

'The companies included on our ranking have proven to the editors of CUSTOMER that they are among the largest teleservices providers in the industry. The Top 50 Teleservices Agencies Ranking is the most honest and reliable ranking of companies. It is the benchmark for choosing large-size, large-capacity teleservices agencies,' said Rich Tehrani, CEO, TMC (News - Alert).


Winners of the Top 50 Teleservices Agencies have met the stringent criteria set by the editors of CUSTOMER magazine. Billable minutes were verified by the editors for accuracy and reliability of each agency and a letter of verification, from the telephone service providers certifying the number of minutes billed in the previous year.

The Top 50 Teleservices Agencies Rankings are published in the April 2015 issue of CUSTOMER magazine and subscribers can view all rankings here. Free subscriptions to CUSTOMER magazine can be claimed here.

Domestic Inbound Ranking

1. The Results Companies (Fort Lauderdale, FL)

2. VXI Global Solutions, Inc. (Los Angeles, CA (News - Alert))

3. DialAmerica (Mahwah, NJ)

4. Agero Inc. (Medford, MA)

5. 24-7 Intouch (Winnipeg, MB)

6. USA800, Inc. (Kansas City, MO)

7. Telerx (Horsham, PA)

8. Ameridial, Inc. (North Canton, OH)

9. American Customer Care, Inc. (Bristol, CT)

10. Skybridge Americas Inc. (Greenfield, MN)

11. Dialog Direct (Troy, MI)

12. Ansafone Contact Centers (Santa Ana, CA)

13. Novasors, Inc. (Lenexa, KS)

14. TLC & Associates (Cedar Rapids, IA)

15. Incept (Canton, OH)

16. O'Currance Inc., A Fusion BPO Company (Draper, UT)

17. Trialcard (Cary, NC)

About CUSTOMER Magazine
Since 1982, CUSTOMER magazine has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper. CUSTOMER has served as THE leading publication in helping the industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. CUSTOMER reaches 250,000 readers every month. Please visit www.customer.tmcnet.com.

About TMC
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk (News - Alert) World; AstriCon; ChannelVision (CVx) Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo; SmartVoice Conference; Software Telco Congress; Super Wi-Fi Summit - The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications (News - Alert) & WebRTC Seminars; Wearable Tech Conference & Expo; Fitness and Sports Wearable Technology (FAST) Expo, WebRTC Conference & Expo; and more. Visit TMC Events for additional information.

For more information about TMC, visit www.tmcnet.com.

TMC Contact:
Rebecca Conyngham
Marketing Manager
203-852-6800, ext. 287
[email protected]




Edited by Dominick Sorrentino

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